Country Mutual Insurance Company in Fargo, ND with Reviews -
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By: Fred S.
Farmers Insurance - Donald Zerr
Don has great customer service! When ever I call someone is always there to answer the phone and help me. He has awesome staff that are knowledgeable and helpful!
By: Tania E.
Farmers Insurance - Donald Zerr
Great service and reasonable rates! Would recommend to anyone! Very personable, answered my questions and got back to me right away!
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By: Rachel H.
American Family Insurance - D. J. Colter Agency, Inc.
I am extremely appalled that a customer service representative (Sandy) would actually tell me to take my business somewhere else because she's unable to fix my account back to the way it was before it was screwed up, as promised. Instead of resolving the issue, which was their mistake, I should go somewhere else she says because she "can't make me happy." I also cannot believe how many times I was quoted one price and charged another and how many times I've been told someone will call me back over the last 9 months and nobody does. It was only after I asked Sandy today who her manager was and if I could speak with them that she said she would resolve this and get back to me. And for once, she actually called me back 30 minutes later and said I will now be charged the regular monthly payment I was making before they screwed up my account. Such a simple request taken months to fix. Save yourself the headache!
By: bmcclean1
Farmers Insurance - Bryan McClean
Personalized service with competitive rates and an agent who cares!
By: Lisa J.
Mike Stirling - State Farm Insurance Agent
We've had our insurance through Mike Stirling, State farm for many years now. They give you excellent personal attention. When I need to call them they are very easy to talk to, it's like calling a family member.
Tips & Advices
Insurance agents will often try to "upsell" on various extra products that may be useful for certain people, but are generally excessive for the average consumer. Stick with basic plans that cover as much as you need without any additional costs. For example, if the annual cost of your auto insurance is 10 percent or more of the total value of your car, drop all but the most essential coverage. This is especially applicable if the car you drive is older and could be replaced with savings. Otherwise, you are paying for insurance that will never actually benefit you in the event of a serious crash.
Yes. Even after you've chosen a plan and started paying into it, consider looking around again when it comes time to renew the policy. Consider using an independent agent when searching for a new insurance policy. While traditional agents can still find a good deal, independent agents can choose from a variety of providers and tailor your coverage to your specific needs. The Internet has also made comparison shopping easy. Potential customers can often get free quotes online very quickly.
Send your insurer a claim form for each beneficiary in the plan, as well as a certified copy of the policyholder's death certificate. With the proper information, life insurance claims are generally straightforward. Problems may arise if the policyholder has died within two years of opening the policy. In this case, an attorney may be needed to settle the claim.
In the case of damage, take pictures of the affected area as soon as any safety or health emergencies are resolved. Take note of what happened and all the relevant circumstances and report to your insurer as soon as possible. If any of your possessions were damaged, use an inventory of your important assets and make note of this in the claim. Once an adjuster has made their own report, review it for accuracy.
If you're involved in an accident, you need to call the police right away and have them document the situation. You can file a claim upon obtaining the police report. It's also a good idea, if possible, to take your own notes to record: what happened before the accident, the date and time, traffic signs in the area and road conditions. Also get the other driver's name, address, license plate number, and insurance information. Even photos taken with a cell phone camera can help the claims process. Once you have this documentation, call your insurance company right away.

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