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05/03/2015
By: Cory C.
Kendall Mazda Of Fairbanks
I’m steaming mad!My husband and I went to Kendall Mazda/kia of Fairbanks in hopes to either purchase or lease a new vehicle depending on the numbers they could give us for a trade, but when we found something we really loved and showed clear excitement about And interest in, we where shown (what we now know were fake numbers including the amount our trade was worth). They let us test the car for a little while before we figured it out, and after returning to review the numbers and make a decision, there was a total 360° in attitude and we were shown all types of confusing math that made extremely no sense whatsoever, on top of that they started acting strange and got really patronizing by comparing numbers with fruit(i.e bananas and Apples..) we were never actually shown any interest rates, credit scores, or actual purchase forms after we had made our minds up on the new car that we really wanted. Don't get me wrong the staff we actually talked to was quite nice, but when we questioned about payment options we where basically told that it wouldn't be possible for them to sell us a vehicle, New OR used, in a way to where we felt our money wasn't good enough. To be honest my husband and I feel discriminated against and treated like dummies with money to throw away. Everything was fine until we started asking questions, the manager that WAS there wouldn't really even look at us after we were being turned away. My husband has made his mind up not to return and is planning on either taking legal action or placing a strong formal complaint, but I however am willing to swallow my anger and hopefully talk him down and get the car we both had our hearts set on. Either that, or go to corporate and the district manager.
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06/27/2016
By: Shelley I.
North Star Towing & Auto Rpr
I would like to inform anyone thinking of purchasing a used car or truck to check these gentlemen out.I was very impressed with their courteous and friendly attitude. Not sure what I wanted. Went back three or four time to test drive the same auto and then another! No problem, Finally I decided on the one for me ! They offered a fair price and took my trade in as part of price. Solved problem trying to sell my old truck! These guys really work with you and your budget, A laid back, no pressure but professional organization. Liked the inventory ,options, treatment and people. Will do business with them again. Waited a month to write review just to see if truck was all I hoped for. Check them out and see.
02/18/2014
By: bonnie.prince.71
Chevrolet Buick GMC of Fairbanks
Seriously, I was drving up from Anc for work, all alone. -22 in Healy and my Avalanche was making strange notices. I was panicked. Cell service was limited so all I got out was a text about the noice and what was happening. I kept going with my load, coming down Ester @ 1:30 pm. I get a txt from my husband telling me to go see Areial at Fbx Gmc & Lythia 3300South Cushman. They got me right in fixed me up for less than $100 and with a free bottle of water I was on my way back to Anc at 3:25. I luv this place!! Forgive my typos, I'm on my cell still. Do Not get me wrong - Awesomeness Works Here!
08/07/2012
By: alaskandriver
Fairbanks Imports Service Center
I've taken my vehicle to Fairbanks Imports for over 3 years now and they have the best service and mechanics in town! They always call me for authorization before they do the work, and they always seem to find and fix the problem. I highly recommend them! A+++
02/01/2013
By: dsmithy
Alaska Auto Rental
Great place to rent from. Cars are not brand new, but are clean and in good condition. Good prices, very helpful rental agents. They picked me up from my hotel to get the car too.
06/22/2016
By: Tego U.
Variety Motors
They're the first honest car dealership I've ever had the pleasure of doing business with. Got fast, amazing serivce and wouldn't go anywhere else to sell a vehicle.
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01/30/2015
By: sean.young.1614
Denali Towing / Fairbanks
Dependable, affordable Towing Service in the Interior of ALASKA...........Serving the Interior since 1995
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01/17/2013
By: sean.young.1614
Denali Towing / Fairbanks
Dependable, manners and helped us thru our misfortune...........yes we'd call on them again !
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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