Evergreen Auto in Evergreen Park, IL with Reviews - YP.com
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11/25/2014
By: Todd M.
McGrath Acura of Downtown Chicago
Worst Experience EVER! Worst Dealership Ever! Noble Jones (GENERAL MANGER), Robert Buscemi (SERVICE ADVISOR), and the Service Managers are the most corrupt and disrespectful people I have ever met. I suggest buying and taking your car for service to any other car dealership in the city. In a nut shell, they stole my car. Hopefully, I will file a civil lawsuit against this dealer and Eagle Collision/Primos Auto Repair (3909 W Grand Ave, Chicago). I have a tremendous amount of evidence against them, and Mcgrath is 100% responsible for this situation. I'm also filing consumer affairs and BBB complaints, as well as complaints with the ACURA CORPORATION. I leased a 2013 Acura ILX from Mcgrath Acura of Downtown. A semi truck rear ended me going 15 miles an hour and dented my bumper. I brought my car to this dealership to simply get my bumper repaired. The service advisor, Robert Buscemi, brought my car to Eagle Collision, which when you go to the body shop has a sign that says Primos Auto Repair. Eagle Collision is in a very bad neighborhood of chicago and it is littered with gangs, drugs, and violence. Make a long story short. Leroy at Eagle Collision decided to fix my entire car, every inch of it, so now my bill is about 4,000 dollars, instead of 800 for a simple new bumper. Leroy and Rob Buscemi and Noble Jones, don't understand what they did. Now, McGrath Acura and Eagle Collision wont return my car to McGrath of Downtown. Leroy and Eagle collision wont release it. And to make things better, they only want cash. Leroy sent me an email saying "Dear Customer: Your invoice-4486 for 3,895.40 is attached. Please remit payment at your earliest convenience. BECAUSE OF THE CIRCUMSTANCES ONLY CASH WILL BE ACCEPTED. Thank you for your business - we appreciate it very much. Sincerely, EAGLE COLLISION INC. 7737721208" This dealership is horrible and it is known to be corrupt amongst my family, I guess I made a mistake and will learn from it. I never thought a dealership in downtown chicago would steal my car. STAY AWAY FROM THIS PLACE. And STAY AWAY FROM EAGLE COLLISION/PRIMOS AUTO REPAIR.
07/12/2013
By: joe.hinton.1291
European Cars Of Evergreen Park Inc
I brought my 87 300E in for service, the work was done in a the time stated. The only complaint I have is the per hour price was just as high as the dealer had quoted. Good work, no real saving in cost.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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