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Wigs Hair Pieces in Eureka, CA
1.Beauty Stop & Wig Shoppe
501 Russ St
Wigs & Hair PiecesHair ReplacementTanning SalonsBeauty Salons
2.Breast & Gyn Health Project
987 8th St
Wigs & Hair PiecesClinicsCounseling ServicesMarriage, Family, Child & Individual Counselors
3.B & B The Color Salon
2021 5th St
Nail SalonsBeauty Salon Equipment & SuppliesSkin CareWigs & Hair Pieces
4.Beauty Stop Beauty Supply Store & Salon
2901 F St
Beauty Salon Equipment & SuppliesHair Supplies & AccessoriesTanning SalonsWigs & Hair Pieces
I purchased a tanning package of 10 tans, used 2 before I had to move. The owner absolutely refused to give me a refund, even at the max rate for the 2 tans I did use, and refused to allow me to receive a different service, such as a pedicure. The owner wouldn't even get on the phone with me. She made her poor cashier try to explain the policy to me, and she wasn't very convincing that there even was one. The cashier actually said to me, "I don't know. I'm just an employee here." The only receipt I received was for my credit card purchase, and there was no sign stating tanning packages are nonrefundable. Even if I was able to use all 10 tans, I would have never bought another package because the tanning beds were not up to my standard. The bulbs are old, and spending the max 10 minutes only gave me a tiny bit of color. So not only is the customer service inferior, so is the service they sell. In these times, I think every private small business owner should be very careful about how they handle their past, present, and future customers. It could mean the difference of success and failure. If this business owner was out anything, then I would see her point. However, she is not. Instead she gained over $25 dollars for providing absolutely nothing. Luckily, it's not a ton of money, but it's about principle. With her way of doing business, I suspect she isn't doing very well and may not be around much longer.
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