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06/26/2013
By: bill.schaefers
Pak Mail
This is from the owner. Your weight calculations are incorrect. .9 lbs on our scale is 14 oz. which cannot be shipped 1st class package. I assume you did your calculations online. If you input 14 oz you will see that the package must be shipped standard post, or priority mail, which does not cost $2.50 at the post office. We do mark up our cost, part of what we do is convenience, which most people understand. We do not mark up a $2.50 cost to $9.09 as you stated.
10/02/2013
By: apruett
Pak Mail
I went into the Pak Mail on the 20th to make an EWEB payment, after 2 weeks EWEB said they had never RECIEVED OR PROCESSED a payment. I called and spoke to Bill the owner who went out of his way to call EWEB and get it all straightened out!!! THANK YOU BILL FOR YOUR DEDICATION TO CUSTOMER SERVICE!!!!!!

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