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My girlfriend bought me a Bico pewter necklace here. She was told it was solid pewter. Eight months later the necklace is showing abnormal wear and it is definitely not solid pewter. It appears to be a thin coat of pewter over brass or something. This necklace has only been on my neck and has not been subject to chemicals or abuse in any way. The store employees and manager saw this necklace and agreed that it is defective, and still refuse to exchange it for a new one without a receipt. It was a gift! How many people get a receipt with a gift! She said that she has heard of this happening to this necklace before. So either they knowingly continue to sell a defective product or this is just a fluke and they should just exchange the necklace. The owner of the chain called me and was rude and belligerent to me accusing me of harassing his manager. Bottom line: Extremely unprofessional attitudes, and they won't stand behind what they sell. Stay away from Body Jewelry Company!