12/11/2012
By: bigfoot2008
Bigfoot Flooring Centre
November 27, 2012Dear Todd and Tina:All we can say is “Wow”. Your product, service, and expertise are unparalleled, and we will never use another hardwood flooring company except Bigfoot. We purchased Lumber Liquidators flooring in early July 2012, and installed it just after the Fourth holiday. Even as we installed, we knew something was wrong. It creaked terribly, at every single seam, with every single step.Even standing still, it creaked under pure weight. We immediately initiated a dispute with Lumber Liquidators, and although they said they’d send an inspector, instead they sent us a letter giving us the eleven reasons why it was entirely our fault. With their refusal to even consider inspecting it, and our sanity on the very edge with this maddeningly creaky floor, we ripped it out three weeks later and installed the amazing product we got from you at Bigfoot. And it goes beyond just the product… your assistance and expertise in helping us select just the right thing, great instructions and advice on perfect installation, and tremendous follow-up during and after our installation. And as if your service, product and expertise were not enough we very much appreciate the letter your wrote on our behalf to support our claim against Lumber Liquidators. We are certain that it was the tipping point that resulted in getting a full refund from Lumber Liquidators for the cost of the flooring we purchased from them. It is with great pleasure that we write this recommendation for the Ostens, and Bigfoot Flooring. You demonstrate impeccable integrity. Your product, expertise and service are unmatched, and we proudly recommend you to consumers throughout your service area.To our fellow homeowners, contractors and others: You will not go wrong working with Todd and Tina. They are highly ethical, will provide you with unmatched service and product, and you will never regret taking your business to Bigfoot Flooring Centre.Thanks for EVERYTHING!Sincerely,Arno and Ellen NelsonEugene OR
11/20/2016
By: Joani F.
Heritage Hardwood Floors
I have done work in three homes with installing new floors and Heritage Hardwood Floors, Matt is the best and a true artist. He is consciousness, cleans up better then my home looked before he started, came on time, and was friendly and full of information. I laid down flooring that was not real wood and yet Matt's finished product looked better then real wood. That is amazing in itself. He is also a painter so can fulfill all your needs in your home. I plan to used him over and over and excited to tell all my friends. He is a true artist in every sense of the word...He could probably get much more then he charges but his prices are very fair. With matt I can definitely say you are getting much more then you paid for.... Joani
12/05/2013
By: John V.
Arma Coatings
John Vaughan... Being part of the Arma Coatings has been a motivating and rewording experience. A company based on integrity and workmanship go hand to hand, with a quality line of products and top notch team members makes for top notch company's. Looking forward to fining solutions to your coatings needs. John Vaughan Operations/Logistics Arma Coatings
Tips & Advices
In most states, contractors are required to have a license before taking a job. Some states also require registration. To be licensed, contractors must pass an exam and meet certain qualifications that prove he or she is a competent flooring contractor. Registration is simply a list of who will be performing a job.
The time it takes to install flooring depends on the type of flooring and the size of the room or rooms involved in the project. In one day, a typical contractor can usually install up to 2,000 square feet of carpet, 600 square feet of hardwood or laminate, or 400 square feet of tile or stone.
  • Do you have a professional license, insurance, and a business liability policy?
  • Who will work on the project?
  • Do you subcontract, and do you screen workers and have insurance policies to cover them?
  • Do you have references or examples of your work I can see?
  • Do you charge for an in-home estimate?
  • What type of flooring is best for my home in terms of architectural consistency, environmental influences (such as whether a certain type of flooring will be affected by humidity in my area), and durability?
Legally, insurance is not necessary, but it's a good idea for flooring contractors to have it. When hiring a flooring contractor, ask whether the business is insured. If it's not, consider that a red flag.
A flooring contractor should know the pros and cons of each flooring option. These might include pricing, time of installation, durability, and average lifespan of the material.

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