Title Pawn Locations & Hours Near Enterprise, AL - YP.com
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03/28/2016
By: Rachel C.
Tower Loan
I have never in my LIFE felt so mistreated on the phone. An individual by the name of Brad Statzi, who is an apparent supervisor, took a phone call with me. I simply wanted to make a payment for what I owed, but they are transitioning systems, and unable to accept a payment at this time. I understand that. But when Brad took the phone call, he would not let me complete ONE sentence. He interrupted me LITERALLY every single time I tried to speak, talked over me the entire time. When I requested to speak to HIS manager, he would only respond that he was "just trying to help me". He REFUSED to provide me any contact information for anyone who he answered to, and eventually HUNG UP ON ME. When I called back requesting the same information, a person by the name of Amanda, who stated that she has only been working there for 3 days, answered the phone. I requested the name of the man who I had previously spoken to, and the name of his superior. She refused to provide the info and HUNG UP.

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