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By: Bhan J.
Jackson Chrysler Dodge Jeep
I would normally not give a rating this high for car maintenance, but the well above average customer service I received here truly deserves this rating.I stopped in for very basic service needs (oil change and a tire balance/rotation). The length of time for the oil change was pretty typical for a dealership. When I returned for my car we were discussing what had been done and the rotation had been forgotten. Instead of getting the typical "deal with it" treatment that I have gotten from shops and dealerships in other locations the service personnel admitted it was their mess up and immediately got my car back into the shop to accomplish it for no additional cost. This alone would have been enough for me to be at least content with the service, but once they began removing my tires it was discovered that my wheel lock was missing from my car. Since they didn't have one in the shop and mine could not be located within the vehicle, one of the mechanics offered to drive home and retrieve his own so that I could still get the car serviced and not have to purchase a pricey full kit immediately.
By: Honor S.
Jackson Chrysler Dodge Jeep
I decided to go to Jackson's of Enid. After telling Shane what I was looking for, he told me he had the car for me. He showed me a very nice mini van complete with a DVD player. Offered me a great price, low payments, a warranty and said this car is sound mechanically. He said he gives me his word - They always stand behind their vehicles, of course I thought that was just the average salesman talk. I did buy the minivan from Jackson's of Enid. Two and a half years later I have only had one issue with the car, and Shane followed through with his word and backed up the vehicle he sold me. I am now a firm believer that Shane is more than a salesman. He is an honest man, who runs an honest business. I currently live in Texas, but will make the five hour drive back to Enid to buy from Jackson's of Enid for my next car purchase. It is not often in this day and time to find a car dealer with such integrity. I highly recommend Jackson's of Enid!
By: Maribeth G.
Jackson Chrysler Dodge Jeep
Today I said goodbye to a good and faithful friend, my 2010 Challenger. You might think that is odd, but that car was my constant companion for 5 years, through rain and sleet and snow and heat. Not one time did I fail to get where I was going, safe and secure. As with many things in life, comes a time to part ways. I took this faithful old gal back to the dealership from whence she came, Jacksons of Enid, and traded her off for a newer and younger sister, a 2015 Charger. Because I liked this one so well, I got the same color, and I can already tell this will be a great new friend! I'm looking forward to some great road trips! Oh, and I highly recommend that dealership and the sales staff, especially Kent, who made this process quick and easy.
By: Jordan D.
Jackson Chrysler Dodge Jeep
Shane Jackson and Kent Rorick Salesperson for Jacksons of Enid as well as Gregg Durkee. There is not a greater dealership for Chrysler, Dodge, Jeep and RAM in the whole country. Late April I traded my Challenger for a new Charger. And most of you know I had a small issue with comfort in the front seats. Yesterday I went to Jackson's of Enid and Shane Jackson and his sales staff went way over above and beyond to take care of my problem. Long story short, I came home in a new Charger, black this time, with a few nice upgrades and a really comfortable ride.
By: Levi B.
Jackson Chrysler Dodge Jeep
They resolved the problem by calling me up and telling me to take the vehicle in and they would look at it. They fixed the brakes and told me that they were going to align the vehicle. The owners gave me numbers to call in case I need anything else and they said they would help me anyway they can, they also took care of the person who caused this problem.
By: Rafa D.
Jackson Chrysler Dodge Jeep
Shane Jackson and his crew are the best in the business couldn't ask for better business service anything they will go above and beyond to get u what u want have bought several trucks from them and I won't shoo any were else just want to say thanks for everything u have do e for me and my family u guys are the best
By: Ene F.
Jackson Chrysler Dodge Jeep
I found the salesmen very respectful to both me and my wife. It was a great experience for us. The thing I liked the most is that he seemed to understand that buying that vehicle was a financial feat for me as an Oklahoma teacher. He worked with me on every aspect of the sale and I would recommend him to anyone.
By: Elicia H.
Jackson Chrysler Dodge Jeep
I just can't say enough about the great customer service there and the feeling that I was more than just a customer. This will be MY dealership as long as I am able to drive great Dodge products! Thanks again, for making my day GREAT! Photos to follow! The Black Beauty, as Shane dubbed it, is awesome!
By: Mikelia B.
Jackson Chrysler Dodge Jeep
Yesterday was my first day buying a car. Not only did Jackson's give me a great deal on a great car they worked to makesure that i was happy. I can't wait to pickup my new car. Definitely would reccomend buying a car from them. Cheryl is awesome and so is Juan and Chuck. Easy and painless buy.
By: Val F.
Jackson Chrysler Dodge Jeep
Very pleased, love the car I’m leaving with .

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