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07/11/2012
By: teresa.thurmond
Castle Air
I had a great experience with Castle Air. I came home from work on a Friday night, and my 2 year old a/c unit wasn't working. I called the company that installed the unit first and they warned me that because it was the weekend a diagnostic service call would run me $170 and that they couldn't order parts until Monday. They told me I should stay in a hotel for the weekend and call back on Monday morning. Not the answer I wanted to hear. My good friend suggested I call Castle Air. Their technician Mike did not charge me overtime. In fact his diagnostic service call was almost half of what the other company would have charged. The technician was professional, and courteous. He had the necessary parts in stock. He had my a/c unit up and running again in no time. He even told me that if for some reason he wasn't able to repair my a/c right away, he would set up a portable unit so I could have at least a measure of comfort in my home. Great company. Great service. Thank you Castle Air!
04/28/2012
By: seniorcomments
Basil Appliance
Sales people who actually listened to what I had to say. They listened and gave me options at different price ranges. They did not pressure me to go more expensive, in fact pointed out that a less expensive washer/dryer might do what I needed. I ended up with one complaint which they fixed immediately. I waited several months to write this review. And I am still glad that I heard about Basil Appliances.
09/05/2014
By: Kevin G.
Castle Air
I've had a good experience with Castle Air and my house is much better off because of it. I was in touch with some of the techs from prior jobs and they recommended I give them a try, and it's been great.
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08/23/2015
By: Claudia R.
Castle Air
I share with my customers that you do a great job-service is #1, and your pricing is very affordable. I have used them for many years as a business, plus they installed our a/c in m yown home.
02/26/2015
By: Sadie W.
Castle Air
The staff was pretty good. They bought out their competitor who we'd been using previously and I decided to stick with them. I was afraid their may be a service drop off but there was not.
10/15/2014
By: Everson G.
Castle Air
I'm a rental manager and use Castle Air for many of my properties. I heard about them through word of mouth and they do a great job at handling multiple properties and jobs.
08/04/2017
By: Molly K.
Island Air Conditioning
While I originally had issues with this company the owners are genuine people and did everything in the power to right the wrong. I was left satisfied and would recommend.
12/28/2015
By: Natalie F.
Castle Air
I enjoy working with Castle Air - I've been using them for the last 10 years which is nice cause they know me and will personally call me when they are on their way.
12/17/2014
By: Jack F.
Castle Air
Everyone at Castle Air is helpful, particularly the two ladies that I speak with in the office on occasion. They're always able to help me quickly.
02/09/2016
By: Frank D.
Castle Air
I have used them for many years as a business, plus they installed our a/c in my home. I would definitely recommend them to my friends and family.

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