Reasonable Auto Sales in Elmira, NY with Reviews - YP.com
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11/06/2017
By: Kathleen M.
Ferrario Ford-Lincoln
I was recommended to this dealer ship to buy a used jeep.. I heard from many people who have previously used them that they were great. However when they started the 2014 jeep cherokee that i was interested in it did not drive. The sales associate attempted multiple times to get the jeep to move, it did not move. They then had me test drive another jeep, when i got back they told me that they got the other jeep started and moved it to the shop. However before you put a car on the lot to be sold I feel that this problem should have been fixed. The sales associate was very nice and he was embarrassed that the jeep did not drive when he tried. The manager however was awful. He was rude and got very angry with my grandfather and I. At one point he was red in the face and giving us attitude. He also just pushed aside that the first jeep i was showed did not drive, stating that it was an automatic parking brake, keep in mind the tires did not move the engine was revving as though it should be moving then the engine began to sound like it was pulsating. Something other than a parking break was involved with the problem. Overall i was not impressed with the dealership. After this experience I would never consider buying a car from them, nor would i recommend this place to any friends or family. BEWARE!
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07/25/2016
By: Nikki H.
Elm Chevrolet
Bought a used vehicle from this dealer the end of May. On the way home from the dealer we realized the DVD system was not working. Contacted them right away and they said they would fix it at no cost to us (as it should be.). Here we are almost 2 months and multiple calls later and it still isn't fixed and they are now saying they won't pay for any repair even though the told us they would since it was broke when purchased. Glad it isn't a major operating issue that would effect driving, that's for sure. Definitely won't be using this business again!

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