Luxury Motors in Elmhurst, IL with Reviews -
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By: Hattie S.
Ed Napleton Acura
I purchased my car from Ed Napleton in Elmhurst. This morning I brought my car in because various indicator lights were on.(engine, electric parking brake and the red park light). The Tech asked some questions and indicated it is would be $145.00 for the diagnostic check. The problem I am having is I just brought my car in last month for the service maintenance. Why an I right back here this month. Not happen. Granted the 145.00 is applied toward the repair. Just venting. Lol
By: chris.wasserstrom
Larry Roesch Chrysler Jeep Dodge
if you need service other than warranty free work avoid this place . if your looking for honesty this isn't your shop 4 bad expierences so far also the same song and dance with the liars they hire for mechanics!
By: Tatyana M.
Larry Roesch Chrysler Jeep Dodge
Very Good costumer service,nice people ,the best answer and opinion of all your question....High level place
By: Ann D.
Transchicago Truck Group
Total fraud! Took 13 hours to diagnose my truck....they state it was a speed sensor. They put my truck through computer and the problem immediately came up....why did it take 13 hours to realize it?? Over 1,300!
By: Char H.
Larry Roesch Chrysler Jeep Dodge
Don't...just don't...their service dept. estimated the repair to my jeep tailgate, which wouldn't open, at nearly $800. My tried and true mechanic in Elmhurst charged me $200 to get the door in working order. So, if you're thinking about buying a car from this dealer, you will need the service dept. at some point during the life of your vehicle. And, well, based on my experience, they are more focused on profitability than the consumer and fair pricing.
By: Jim M.
Wilkins Mazda
I found my car on their website with a great price. When I visited the store to complete the sale there where no surprises. I got a good deal and a fast delivery
By: Teddy B.
Transchicago Truck Group
Very poor quality of work. They wanted to change my radiator for over 2,000 when all that was wrong was a sensor. Fixed it for under 100 myself and have no problems for months. There was no radiator leak. Staff is rude and slow.
By: truckworld22
Transchicago Truck Group
STAND AWAY!! I agree with all of the comments below..I highly do NOT recommend this place to ANYONE!Do not purchase any trucks from this place! They LIE about the TRUE condition of the trucks they sell.Wish I would have researched this company better before purchasing a truck from them. SAVE yourself the trouble and headache & STAND AWAYY!!!
By: go2truckcare
Transchicago Truck Group
The service at this dealership is ridiculous. They take forever to repair brand new trucks under warranty, and always come out with a new excuse for why the job is being delayed. For Example it took them over 3 weeks to replace a drive shaft on one of our 2013 Cascadia. Furthermore, it took them over a week to have a differential seal replaced as well. It would probably take much longer for them to fix it if it wasn't for me calling everyday and checking up on the progress of the repair.Moreover, the parts department take forever as well. Some of these counter people have very poor knowledge of what they even have in stock. I ran into situation whereas my own parts guy had to go into the warehouse to prove them wrong that they have a part we were looking for but were ignorantly denied that they don't.From experience of having 25 brand new Freightliner Cascadia's, i would not recommend this dealership. Other Freightliner dealerships in Chicago Land area offer much better customer in both parts and service departments.
By: concernedconsumer
Transchicago Truck Group
I DO NOT reccomend using Trans Chicago. They are dishonest and tend to make up problems and then hold your truck until you pay their false charges. Very Unprofessional. Again...DO NOT GO THERE!!!!!

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