15921 Manchester Rd, Ellisville, MO 63011
9:00 am - 9:00 pm
- Mon - Thu
9:00 am - 9:00 pm
- Fri - Sat
9:00 am - 10:00 pm
11:00 am - 6:00 pm
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Apparently Lukas is too bust counting their money to properly train their staff. They are disorganized, rude, and have a chip on their shoulder.
After visiting the store for the 3rd time trying to sign up for their Pappy Van Winklle lottery, I was told that the lottery was closed and only the first two hundred people can register. That was the first time anyone gave me that piece of information. The last time I was there on Sept 2nd to sign up, I was told that the lottery registration would be from Sept 7 to Sept 30. Arrived on Sept 23rd to find out I was out of luck.
When I tried to explain to the clerk that it was the third time I attempted to sign up he cut me off and told me that "he didn't need my attitude." Really?
I'll be going back to K&L Wines and purchase my liquor and wine form them. I'll gladly pay the extra freight knowing they appreciate my business. If I could give "zero" stars to Lukas, I would.
BTW If soneone shows up to potentially buy a $250 bottle of whiskey you might want to make an effort to keep their business.
Whenever I have gone there the staff is always friendly and helpful. I always find a great selection on anything that strikes my fancy. And I luv the free samples
The best selection you'll find anywhere. friendly and helpful service
Gary and the gang, you really could trust no one other to have the wine you want for your next dinner party. Over 7,000 choices and the best help you will ever get in choosing just the right wine every time. Gary, Julia, and Haley have it going on! Make sure you stop in and say hi and try a tasting on Saturday's they truly are the best in the wine business.
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