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08/06/2013
By: aim123
Giant Food
I have been shopping at Giant for many years. I recently moved to the Ellicott City area and began shopping at the Dorsey Search Giant Food. I was amazed at how much more friendly the staff are here than at my old Giant. I am very pleased with the service that I got from them. I asked a young man named Jake to help me find pumpkin for a pie. He immediately dropped what he was doing and assisted me, even taking the item and checking the price. At the checkout, I realized that one of my eggs was broken. A man named Richard was the cashier and he was nice enough to ask a worker to take my eggs back and exchange them before I was finished checking out. This kind of customer service is not usually found anymore. Very pleased!
02/17/2013
By: americustomer
Family Turkish
I have been to Turkish Market today (2/17/2013) requesting for 2LB of Ground Goat Meat and I was forced to take 3.28 LB of Ground Goat with limbs. All the cutting was done without asking me or letting me know that it would cost me $20+. When I confronted about the price and said, I just need 2LB and was said that I have to take 3LB or pay $20+ even for a 2LB. This is ridiculous and the worst customer service I have ever received in the recent past. One of the regular is lost and I'm for sure the business lost at least 7 other customers because of the team's inappropriate behavior.

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