Tonys Auto Repair in El Paso, TX with Reviews - YP.com
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09/25/2015
By: Francisco S.
Southwest Auto Group
2007 CORVETTEby JOHNCORV from Miami FL | May 20, 2015Super nice vehicle, the best customer service experience. They have very nice cars and would work with you in any possible way. would recommend to family and friends________________________________________5.0 out of 5.0 Dodge Ramby Patric Gonzalez from Ft bliss | August 13, 2015Great experience, I have to say that they made it super easy for us and took their time to explain everything, showed us the history report, the value of the vehicle and everything we needed to make a decision. I would recommend them to everybody. Don't make a mistake going somewhere else and come to Southwest Auto Group to get the best service and prices.________________________________________5.0 out of 5.0 2008 BMW 335Iby Flores Juan from Salem, Oregon | April 30, 2015Very informative, willing to help and assist when issues arrived, very friendly0 out of 0 people found this review helpful.________________________________________5.0 out of 5.0 great!by Chris from El Paso, TX | April 2, 2015Friendly staff, great selection of vehicles. They are more than willing to work with you and give you the best deal possible. would do business again.________________________________________4.0 out of 5.0 Happy First Time Buyerby Adam M. from El Paso, TX | March 19, 2015great service, and great vehicle. I am very pleased with Southwest Auto Group.________________________________________5.0 out of 5.0 06 MUSTANG ROUSHby JOEYB123 from EL PASO TX | March 12, 2015EXTREMELY QUICK AND EASY. IN A NEW CAR WITHIN AN HOUR________________________________________5.0 out of 5.0 BMW 335by Rebeca 2008 BMW 335 from ft bliss | March 7, 2015Great people, Great Prices and easy process. They are great people and very helpful. I really love my car.________________________________________5.0 out of 5.0 John Garcia 2005 Chevy Cobaltby John Garcia 2005 Chevy Cobalt from FT BLISS | January 28, 2015Great people, very good prices. Sale person was very polite and helpful. They have a very easy proses to get you into the vehicle you really want.________________________________________4.0 out of 5.0 ACURA RL 2006by HENRY HERNANDEZ from EL PASO TX | January 23, 2015LOVED CAR..FELT IT WAS A BARGAIN FOR ITS KIND AND THE CONDITION VEHICLE IS IN,,GOOD CUSTOMER SERVIVE AND VERY RESPECTFUL ..I DO RECOMEND THIS DEALERSHIP TO OTHER IN THE MARKET FOR A GOOD USED CAR..THANK YOU________________________________________5.0 out of 5.0 NISSAN SENTRAby Eric from el paso, tx | January 21, 2015Buying a car here is fast and easy, they have a lot of nice cars in great condition at great prices, i recommend going to them for a nice used vehicle. they help you out with anything you need. my experience was great.________________________________________5.0 out of 5.0 CHALLENGER SRT8by James from El Paso, tx | January 19, 2015Easy process. Great customer service. Great selection of used sports cars.
01/17/2014
By: 10till8li
Moroni's BMW Specialists
I just moved to the area and my 750li showed a transmission fail safe and my vehicle refused to accelerate. After speaking to the local bmw dealership and getting the worst customer service imaginable not to mention an outrageous quote on a new transmission that they insisted I had to have. I read a few reviews in here and headed to maroni's. First thing first I explained my problem on the phone and received an estimate based on my description. Came in the next day and out comes maroni himself this guy is very personable and extremely knowledgable. He explained what he thought the problem was and made sure I knew what he meant and went to work on the issue immediately. I picked up my vehicle a few days later and he explained what he had done and said he suspected another issue as the culprit and to bring it back if the light shows again. Unfortunately a few days later it showed again so I bought it back he went back to work on it. The guys in this shop know their stuff they kept In touch and researched the issue in depth the two days later they called and told me "I got it" turns out it was an issue that the dealership had no idea how to fix ordered the piece at no extra charge my car now drives like day one. This is where you want to be if you have an import I wont let anyone else service my vehicle from now on.
06/25/2015
By: Humberto torres ..
Rudolph Volkswagen Servce
I TRAVELED FROM GRAPEVIBE, TEXAS TO EL PASO ON MY 2012 GTI ON JUNE 20TH, 2015. JUST WHEN I ARRIVED TO EL PASO, TX I NOTICED THAT MY VEHICLE WAS ACTING FUNNY, IT WAS STALLING WHILE I WAS DRIVNG AND WHEN I WAS AT A STOP. I BARELY MADE IT HOME SO I SPENT THE NIGHT LOOKING FOR THE REVIEWS ON LINE ABOUT RUDULPH VOLKSWAGEN. THE REVIEWS WERE EXCELLENT, SO I DECIDED TO TAKE MY VEHICKE THERE.MY SERVICE ADVISOR ALEX HATORILLA PROVIDED ME WITH THE MOST AMAIZING CUSTOMER SERVICE IN THE WORLD. SHE DEALT WITH EVERYTHING FOR ME, FROM THE EXTENDED WARRANTY, RENTAL, ALL THE WAY TO MAKE SURE MY VEHICLE WAS DELIVERED ON TIME FOR MY TRIP BACK TO GRAPEVINE, TEXAS. THE MASTER MECHANIC JHON ANSELL WAS SO PROFESIONAL TO THE POINT WHERE HE SAID "I WOULD STAY LATE IF I HAVE TO TO MAKE SURE YOU LEAVE ON TIME ON THURSDAY"I AM JUST SO GLAD AND CONTENT WITH THIS EXPERIENCE THAT I HAD TO SHARE IT WITH EVERYBODY OUT THERE, AND WOULD LIKE TO ADD THAT THE SERVICE DEPARTMENT HERE "BENT OVER BACKWORDS" TO HELP ME AND MY FAMILY TAKE OUR TRIP BACK ON TIME FOR ME TO GO BACK TO WORK.I GUESS THIS IS ONLY ONE REASON WHY RUDOLPH VOLKSWGEN IS THE NUMBER 1 SERVICE DEPARTMET IN THE NATION.THANK YOU VERY MUCH ON BEHALF OF AND FAMILY AND I.
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09/30/2017
By: Gilbert S.
Lenchos mufflers
I have taken my Altima 2004 to Lencho Mufflers on three nonrelated occasions. Lencho's has repaired the exhaust system, placed 4 new tires, replaced front brake pads and performed some engine work to ensure a smooth quiet ride. Each time he insured that the work was completed in a timely fashion and the bill was fairly priced manner. That is why he got a First Class rating and why I returned to his shop to repair or replace the transmission on Sep. 18, 2017. As of today Sep 30.(a Friday again) I have yet to get my car back. Not even a phone call or text informing me that the auto is either ready or why it is no ready. Twice in two weeks after work, I had a co-worker drive me to Lencho's so I could pay and get my car back. Twice I was told by Mr. Lencho it was not quite ready but he would have it ready by the next day (Saturday). He even stated he would call the moment it was READY. He has yet to call today and failed to call on previous occasions. Why such a downturn in service and pricing (btw). Once this situation is resolved I will write the review for this 4th encounter, I hope it comes to satisfactory conclusion. Stay Tuned my fellow vets and active-duty SOLDATS. SOLDIERS.
06/14/2013
By: oscar_m
Texican Transmissions & Motors.
Awesome Job!!! First of all, I had never done business with this shop in the past, until about two weeks ago. I am one of those people that dont go to a mechanic that is not recommended, but my transmission was in need of a complicated repair and I knew it had to be some one certified, that way it would be worth spending the money. I went by the reviews the shop has online, everything I could find. I could not find a dispute unresolved. So I went for it, they offered a fair price for the repair, kept me updated. When I went to pick up my SUV, Johnny (the owner) showed me the parts that were replaced. Excellent customer service. After I picked up my SUV, when I came home I noticed a wired noise, I took it back the next day, and Johnny checked it out right away. They replaced the part that needed to be changed with no extra charge. He said so him self "if its something we did, we will take care of it." and he did just that. Not only that but the warranty I got on my rebuilt transmission is good for one year and valid nation wide, so this was a good investment. So overall, a job well done!!
11/13/2016
By: mark.nixon.798
Texican Transmissions & Motors.
I was visiting El Paso for a week. I found myself dealing with a dead Corolla 2 days before my return trip to Utah. I suspected a starter as the battery voltage was perfect. I was sorta in a pickle. I picked this business ONLY because he was close to me. Just a shot in the dark. I researched them a little beforehand on the BBB and saw an A+ rating, so I had the car towed there and crossed my fingers. Well, the owner Johnny called a couple hours after my car was delivered to him, and confirmed yes it was a dead starter. He told me a price, which I later confirmed by phoning a Toyota dealer, was LESS than half of a quote from a dealership in El Paso. He said it would be done the next day, and even offered to bring the car back to me. I was able to get a ride there the next day after he called again telling me it was finished and the quoted price was exactly what I paid. LESS than 24 hours and he was done with it! Johnny was very professional, and very nice. I may never need a mechanic in El Paso again, but if I do, I won't go anywhere else. Overall a very fast and fair deal. He saved my cookies!
09/30/2017
By: Gilbert S.
Lenchos mufflers
I went to Mr. Lencho's shop on three previous occasions and came away quite satisfied. He repaired my exhaust/muffler (hole), replaced wheel bearings, corrected front end motor noise and replaced my front brakes. All repairs were finished in a timely manner and the price never wavered from his estimate. For these reason, I decided to have him repair or replace my tranny. I received reports from friends who travel by his shop that my car has not moved from where I parked it for at least the first week and they just started replacing the tranny on the very day(Friday) he assured me it would be ready. Although the owner says my car will be ready manana (Saturday 30th), I doubt it because he said the same thing LAST FRIDAY. I will await the return of my auto before I give my review and I will stick to the timeline and the facts as they occurred. You be the judge. I hope to write a positive review, soon! Please bear in mind I gave him a First Class rating because it was well deserved and based on my first three visits. Stay Tuned!
09/08/2016
By: R S.
Tinkertoy
Just a great "First-Class" shop!I took my Volkswagen Jetta into this place to have the transmission replaced along with the clutch and some other things. I can honestly say I have finally found a shop who does things right!From start to finish, the pricing was fair and straightforward, no surprises during the process... just a "good and honest" place!The work was performed right on time, a day early to be specific. Not a single flaw in their work.They took the time to explain everything beforehand, I was very comfortable from the get go all the way through!Thank you to Patrick, Mike and Bill and to the rest of your team! You all were truly courteous to do business with... you're really doing things right!I've already recommended others with absolute confidence and I will continue to spread the word. I could not be anymore satisfied!It's never fun taking your vehicle to a mechanic shop to begin with, Tinkertoy is about as easy as it can be.Absolutely 100% Recommended!
05/25/2013
By: elviys
Royalist Masters Inc.
Year- 2002Jeep Wrangler Sahara Ed. brought in w/ 90k+ milesWork- new engine, new radiator, new thermostat, new fuel injector, new spark plugs, new crankshaft, and new idle speed control. (pretty much everything that runs in my car had to be replaced because the dealership hid all the small problems that turned into huge problems down the line for a person who is not car savvy)Review- Good work, good people. Located in not so busy place so it was easy to find it and to actually turn into the shop and not have to wait to pass 3 lanes of traffic. offered me a military discount which is always nice. They made my car run like its brand new. Even picked me up in their vehicle from home and took me to my bank then back to the shop. very prompt and polite. It was my first time really going to a shop and they made it a great experience. time to drive my jeep again! thanks, i would recommend this place for any fix on any vehicle.
05/20/2014
By: Pepper C.
RC's Auto Express
I found this place out of the blue after the guys at Martin Tire couldn't help me (not even offering air for my flat tire). I told the man who offered service I just needed use of his jack or air for my tire. I told him I had no money and only enough gas to maybe make it home. Ruben Cabralez was nice enough to look my car over. Evaluated my car from top to bottom. Put air in all my tires and when I didn't think there were any honest mechanics out there --- he put enough gas in my car to get home with ease. RC's Auto will be the only ones who work on my car from now on and I would advise ....If you need an HONEST Mechanic look to the guy's at RC's Auto. Seems this mechanic has a very good reputation for his work and loyalty to good customer service --- I asked around. HE'S GENUINE!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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