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By: Francesca H.
Tier 1 Physical Therapy And Sports Medicine
I had a similar experience with these ladies and gentlemen awhile back in 2015; the receptionist and my PT doctor, Kathy Roth, wasn't too accommodating with me either, and kept re-doing my schedule, let alone that I came all the way from New Mexico, in hopes just to be treated with a little more dignity. However, I also have special needs as well as had to be persistent about those additional needs being met. But so far I haven't been able to find an awesome PT office anywhere in the Borderland, for they do things pretty old school here as opposed to Southern California. Ms. Erica could have been nicer to the patients up front, let alone myself, though she had to multi-task quite a bit with the entire staff as well as the patients. However, us patients should always come first in ANY doctorial practice, and should attempt to do all they can for us and with a great attitude. Ms. Roth's brother that owns Hagan Imaging down town is also a snob, and didn't want to accommodate me either, nor his ditzy female staff. And his wife kept cutting me off, and almost never let me finish a sentence, though at times tried being helpful to my needs. What is it with female workers in a provider's office making things more complicated in the Southwest anyway? Please ladies, get it together; not one of us were made the same but then they weren't afraid to treat me like a little kid as opposed to a full grown adult, despite my differently-abled capabilities. And then they wonder why on a political level, why their home town being in El Paso is considered by many to not be part of Texas, though it's considered to be one of the largest growing cities in the state. However, based on how many of the medical providers treat their patients, not very impressed with the proud state Texas at all. But on the contrary, if you don't mind being dictated by a white lady while her faculty plays "follow the leader" then this practice will be a right fit for you! But if you don't, then this office will be a nightmare. Also, some of the interns and people that work at these Tier 1 facilities are good-looking, but watch out. They're snobby attitudes and passive social avoidance if you dare speak up for yourself can mean trouble for you in the long run. The only thing I give these guys now is the fact that their practice doesn't appear to be prejudice when it comes to skin tone and different nationals, which is a good thing. But hey, I'm a minority on a bunch of different levels, so I'm rather used to being treated like crap pretty much everywhere I seek medical treatment; even at the dentist. (Loose translation) But in all regards, please be careful when you go out to seek a patient-care office, and don't be afraid to ask questions or to speak up for yourself. Justice comes from us....not our current president, government or even Congress. God Bless. ~Francesca H.
By: Samantha L.
Spine & Rehab Specialists
After hearing the doctor tell me the news about tearing my ACL in my right knee, it wasn't the surgery I was worried about, but the recovery. After previously injuring the ACL in my left knee, I knew the hard work, pain, and time that goes into recovery. After having a tough experience my first time around in therapy, I was worried about the second. After my essential evaluation at Spine and Rehab however, I knew I had made the right choice in my selection of physical therapy facilities. The friendly and supportive staff made me feel at ease and anxious to get my recovery started. As weeks passed by, I actually look forward to going to therapy and was excited at the quick progress I was making. Weeks soon turned into months and coming to therapy turned into a part of my regular routine, and I felt like a part of the team. All the people at Spine and Rehab are amazing, even though at times I highly dislike my therapist for all the hard things they would make me do, or for correcting my form countless amounts of time. I am grateful for all the time they helped me to do better. Today, I am fully recovered and finished with therapy. I am excited but also sad because I will miss everyone here! Thank you for a great experience!
By: Scott S.
Spine & Rehab Specialists
It is a pleasure to report that the second time around was as helpful as the first. This time was a little different as I had spine surgery and this time we worked on helping to reduce the pain and to get me in the habit of moving correctly when exercising and just during my daily routine. Eric Trujillo was my Physical Therapist and he worked with me as needed and then over saw the assigned staff as they worked with me on the exercises. I have to say with no hesitaion that everyone from the front desk personnel to everyone in the exercise are - are all very professional, they know their jobs and they will help you! Like my visit six months earlier, the place is cleaned between each patient, sitting and lying areas are wiped with a new disinfectant cloth after each use, pillow cases are replaced between each person's use. This to me is why I requested to have my rehab done here. You see the professionalism and you feel the difference when you are done. The folks here know what to do to make you better. I sincerely appreciate how I was treated and what was done for me, by every member of the Spine & Rehab Specialists team. Thank each and every one of you.
By: Patricia W.
Spine & Rehab Specialists
I have RA - my life has slowed down tremendously. I fell off my bicycle in Oct. 2014, thinking I could get on after years. Well no sooner I fell and hurt my knee requiring surgery - good grief! Surgery went well - better than expected - I was up and walking the same day after surgery with no pain, just stiffness and being sore. I started physical therapy here and was uneasy as to what I was going to be able to do. The staff is very encouraging and are great at easing you into the exercises. They check to see what you can do and your initial limits. With all my scheduled appointments and therapy I have managed to regain myself to where I was, better than before. I also realized I have to keep up with my exercises if I am to stay fit and not have anymore falls. With the help of all the staff, Nancy, Bernadette, Brenda, and Gina's friendly help and encouragement, I wouldn't have tried harder to help myself. They were courteous, friendly, and polite. I've been here in other recoveries - I highly recommend this establishment and I will continue to return - if and only if - I have to!!:)
By: Esperanza W.
Spine & Rehab Specialists
My experience at Spine and Rehab Specialists helped me recover from my back surgery. I went through physical therapy for eight weeks. In the process of therapy, I had several exercises to do three times out of the week. Before and after my exercises I had a heating pad along with neuromuscular electrical stimulation. One of the exercises was bridges that required me to arch my back while laying on my back. Squats and going up and down the stairs were two of my other exercises to be completed along with using the total gym to stretch out my legs. Both of my legs were stretched to the front and to the back to give my mobility back to be able to walk with ease. Before I went through therapy I could not stand for longer than thirty minutes at a time; after I completed therapy I can now stand up for up to fifty minutes. Walking after surgery was not easy but with the help of therapy I can now walk a football field in distance. Overall physical therapy was a positive impact on my recovery. Thank you to all the staff at Spine and Rehab Specialists!
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By: Jon m. G.
Reaction Physical Therapy
In 2014, I was hit by a van while cycling. I suffered various broken bones, sprains, and injuries. I spent one week in the hospital, another at a rehabilitation facility, and three weeks at home with a PT. I then had to begin outpatient PT. After visiting multiple PT offices, I decided to give Reaction a call. From the moment I rolled my wheelchair in, there was a significant difference between Reaction and the other facilities. The environment was warm, friendly, and positive. The physical therapist, Henry, had assessed me and was eager to begin my therapy. I spent the next four months at Reaction. I developed a bond with Henry and his staff. I will forever be thankful for the help they provided. It was the most difficult period of my life, but with the support of my wife, family, friends, and Reaction, I was able to get back to work and resume my normal physical activities. My body will never be 100%, but Reaction got me as close to that goal as possible.
By: Amanda S.
Spine & Rehab Specialists
I hurt my left hamstring back in August 2012, and since I am in ballet I could not stop and rest my leg until February 2013. I was still in a lot of pain so I went to the doctor. After two x-rays, an MRI, and a bone scan they could not diagnose what was wrong with my hamstring. Finally, my doctor sent me to physical therapy. Luckily I knew Ms. Brittany, who suggested I come to Spine and Rehab Specialists for therapy. I am so glad I did! My therapist of Mr. JT Killings. After two months, my hamstring is a lot better and I am able to dance ballat again with no pain! I honestly do not think I would have had the same result if I had gone anywhere else. All the people who work at Spine and Rehab Specialists were extremely helpful and really nice. The environment that they have created is very welcoming, and I highly recommend this place if you ever need physical therapy.
By: Maria R.
Spine & Rehab Specialists
Por medio de la presente quiero agradecer a esta compania y en especial a todo su personal tan eficieute y profecional. Yo llegue ahi con mi pierna derecha muy mala, no podia doblar mi rodilla y tenia mucha dificultad parq caminar porque me dolia mucho, ahora despues de 3 meses de terapia en esta Por medio de la presente quiero agradecer a esta compania y en especial a todo su personal tan eficieute y profecional. Yo ollegue ahi con mi pierna derecha muy mala, no podia doblar mi rodilla y tenia mucha dificultad parq caminar porque me dolia mucho, ahora despues de 3 meses de terapia en esta compania me sieuto muy bien, ahora puedo caminar y doblar mi rodilla con un dolor minimo. Gracias a Dios y a mi terapista. Claudia Garduno y a todos en general de todo corazon muchas gracias or su bonito trato y su paciencia.
By: Katrina R.
Spine & Rehab Specialists
I injured the ligament in my right ankle and I had to be on crutches. I couldn't bear any weight on my right foot, had severe pain, and was not able to drive. I came to Spine & Rehab and had an amazing team that encouraged me, listen to my needs, and helped me through the healing process. Nancy always made me feel like she cared about me personally and professionally. She would listen to me and made me feel important. I was not just a number. She never made me feel rushed and always took her time when she was with me. I even started crying due to the emotional pain "injury" that came with the physical one. She still listened and comforted me. The exercises I was doing were simple but affective! Thank you! Today, I am able to walk without crutches and pain. I feel steady and am now able to drive again!
By: Barbra B.
Spine & Rehab Specialists
My physical therapist, Dr. J.T. Killings, expertly treated my injury so that I became more mobile and, as a consequence, more active. However, something else happened. Through Dr. Killings' treatment, I received an unexpected benefit: my pain no longer controls me. Dr. Killings taught me some simple exercises on how to quickly relieve my pain when it decides to raise its ugly head. As a result of these exercises, I became empowered to control my pain. While my life may not be back to normal, I no longer have pity parties with me, myself, and I. I can now do without being frightened of the ensuing and debilitating pain. So, my success story is one of empowerment. I have regained control of my body and life. Thanks to Dr. Killings and Spine & Rehab Specialists, I no longer permit my pain to control me.
Tips & Advices
At the first appointment with a physical therapist, Expect an overall assessment of your condition, which may include exercises to understand your range of motion, balance, and strength. Based on that information, the therapist can then design a regimen.
Physical therapists can work in a variety of environments. While many choose to work in a physical therapy clinic, others will operate out of hospitals and are also able to make house calls to help patients who need in-home assistance and rehabilitation.
Physical therapists can specialize in sports medicine, women's health, geriatric, neurologic, orthopedic​, pediatric, and cardiovascular and pulmonary conditions, among others.
See a physical therapist following a serious muscle or bone injury, especially if pain doesn't go away within a few days, is recurring and dull, or is frequent and sharp. Book an appointment if medication is not helping or if your doctor recommends it.
The majority of health insurance plans do include physical therapy treatment, but the amount covered and the co-pay for patients varies person-to-person. Medicare and workers’ compensation both cover physical therapy.

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