I've had a good experience in this daycare. Parents should know that sometimes accidents happen and that sometimes kids hurt themselves in the playground or playing with other kids. It could happen cause the kids don't listen, brake the rules, or fight with other kids, although those issues do need to be adressed. They have two playgrounds, a big one and a small one that is used for toddlers (like the tiny ones you buy from Wal-Mart). The kids have to be 4 or 5 to be able to get on the big playground. But if you don't want your kid in playground at all, tell them "my child is NOT allowed in the playground". The times my daughter has gotten hurt, I've always received incident reports that same day, but nothing major has ever happened. They take her and pick her up from school on time. During the summer they take the kids to field trips, with prior permission from the parents/guardians. They also organize events for the kids such as pre-k graduations, christmas dances, etc. The very few times I was running late from picking my child up, I would give them a call and they'd tell me it was perfectly fine. The daycare does NOT close whenever the director feels like it. They usually only close during holidays like 4th of July, Thanksgiving, etc. But whenever they will be closed they give about a week or even 2 week notice, it's not random. Never have I been called out of work or school to pick up my child after the daycare randomly closed. The owner/director does speak English, she has a very obvious strong accent and struggles to speak it, but she does speak English. The owner is not a native English speaker but she will still communicate with you in English if that's the only language you can communicate in. 80.7% of the population in El Paso in bilingual, and she is among those people. My experience at this daycare has been positive as well as my daughters. My daughter's favorite teacher is Ms. Connie.
When I read the below reviews I merely chuckled at such ignorant comments. We must remember that we are all adults and we must act like one, although there are some adults that obviously still have the mentality of a child. As the mother of two children (ages 2 and 5) I had a hard time finding a daycare that I felt comfortable leaving my children at. I was a stay at home mom for 5 years and it was time to get back to work. I took tours of many East Side daycares but neither my children nor I felt at “home“, this was until I came across Tiny Tikes. As soon as you walk into Tiny Tikes the bright colors and atmosphere is welcoming to both children and adults. The staff greeted my children with a smile and open arms; this made me feel at ease. My children have been attending for a little more than a year now and I must say that I am more than fully satisfied with the care that they provide for my children. My daughters come home everyday from daycare singing songs and showing me the new educational games that they have learned. As a parent I love the fact that the teachers are very loving towards my children, this shows me that they truly enjoy their job. I also like that the teachers are constantly updating me on the status of my children whether or not they ate, slept, etc. I recommend Tiny Tikes to all of my co-workers and am very proud to tell others about the services they provide for my daughters and I. With that being said I believe that Tiny Tikes is one of the most welcoming, loving, professional daycares in town. I have heard of many parents that make the drive from Horizon/West Side/Central to the East Side just to take their children to a daycare that they are comfortable with. If you have any doubts, I welcome you to take a tour so that you can see for yourself.
Let me begin by saying that I am truly upset by the other reviews, but in particular the all caps display of low intellectual functioning. I am not sure which elementary school you dropped out of, but you should probably do yourself a favor and learn grammar. I am almost positive that your description of those events are inacurate and that no one at the daycare would ever harm your child. Interesting how you failed to mention how your child did get those bruises. That being said....My daughters (ages 12 and 4) have attended Tiny Tikes Daycare since they were 11 weeks old. In that time, I have had the privilege of seeing and experiencing nothing but compassionate, caring, and understanding teachers and staff. The staff often go out of their way to include parents in projects and activities (we had a parent Thanksgiving party, ice cream social, and graduation this year). These ladies have assisted me in raising my daughters and making them part of who they are today. My daughters' learned how to read, learned preschool material when they were 2, and most importantly were prepared both emotionally and cognitively for school. If there are any doubts as to the validity of my comments, all you have to do is walk in to the daycare and see the gratefulness of other parents and how unbelievabley blessed we feel to have such an amazing daycare.I am embarassed to admit that the majority of us do not write reviews until we are disgruntled by some action. Reading the other reviews forced my hand.