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10/02/2012
By: mkoskuli
GT Japanese Automotive Inc
I have been to GT Automotive on three occasions. On the first visit I had them install a catalytic converter I had purchased and I was very satisfied with everything about the service. I felt that I had an affordable and trustworthy place to bring my car to for repairs. However on the last two visits, I felt very deceived. I have no major problems with the quality of the work they performed, however I have a problem with how they can be deceptive in the additional charges they surprise you with when you pick up your car. I think that when you get an estimate, it should include all of the charges that they know are required to perform the job. On my second visit I got my timing belt and water pumped changed using parts I purchased, and in the estimate they failed to include coolant, tacking on $14 when I pay the bill. No big deal, I just don't appreciate how they are not forthcoming with the known details of the estimate since replacing the coolant is a necessary part of the job. When I had the timing belt along with my A/C belt changed, my A/C stopped working after I picked up my car. When I brought this up to them, they were very defensive about it not being their fault. The clutch on the A/C had broken, and I can't say for sure if it is related to how they changed the belt, but I didn't appreciate how they made no effort to resolve it. I would have really appreciated some discount on the cost to replace the A/C, even if it was small.So I had to take my car in for a third a time to replace the A/C compressor. When I got an estimate for the repair over the phone, I specifically asked if they were going to charge me for the refrigerant. Their answer was that they will recycle the refrigerant that is already in my system, leading me to believe that I would not be charged. They failed to tell me that if my system is not fully charged, they would charge me for the refrigerant at their fairly expensive rate. So again when I pick up my car, I am surprised with another charge for 15oz. of refrigerant. It’s surprising the system needed this much since the level was checked by another mechanic a few weeks earlier who said it was only a little low, not 3/4 empty.Although I really liked this place at first, I am not satisfied with GT Automotive anymore. I doubt I would take my car here again, and I will need to look elsewhere for my car repairs. I suggest that you do the same.
10/14/2012
By: jules.l
GT Japanese Automotive Inc
Just wanted to leave some positive reviews for GT Japanese Auto. I’ve been a loyal customer of GT since I moved from NY to NJ back in 1996. Bill has worked on my 1992 Nissan Stanza, 2001 Toyota Avalon, 2001 & 2006 Honda Odyssey. I’ve always trusted Bill and his ASA certified mechanics with my vehicles. Bill is very knowledgeable with Japanese automobiles – old and new. A few things that I love about Bill and GT Japanese are, 1) He is very honest when it comes to replacing a part. He will tell you upfront if the part REALLY needs to be replaced or if the part can go on for a few more ticks on the odo. Never do you feel that he wants to replace a part just to pad his bottom line. 2) His work is very thorough. 3) If you want to save some money, he will allow you to bring your parts for them to install. 4) He uses OEM parts. 5) His service cost is competitive and last, I know any service done to my car will be done right. Great work Bill & Lynn!
03/03/2012
By: ryanpre
GT Japanese Automotive Inc
Today was my third visit to GT Automotive. The first time was with an Infiniti G35 and the last two with a Honda Prelude. Each time they have been extremely honest and straightforward with the work needed. As an example, I came in today requesting that they investigate a rattle in the front end and also to check the brakes and shocks/struts (which I knew were fine). They advised the brakes, shocks and struts were good and gave me the remaining pad life on the brakes. After diagnosing the rattle, they found it was just a loose headlight and tightened up for me. Only charged me for 1/2 hour of labor ($47.50) and no charge to check everything else. While checking out they offered me a loyalty card where I can eventually earn a free oil change. They were very courteous and professional. I am extremely happy with GT and will keep coming back!
02/25/2015
By: William G.
GT Japanese Automotive Inc
As the owner of Gt I would like to write a rebuttal. He claims that he brought his car in for a minor repair & then somehow was "hit" with a major repair bill. Not possible. While working on his "old" car if we found something that needed repair we would have discussed this with the owner and estimated the repair cost before continuing with the work. He could always say no. As far as sabotage, that is so ridiculous it doesn't deserve a response. We have over 50 customers with cars over 200k, some over 300k and in every case when the car needs the inevitable work we discuss the options with the customer first. It is always a big decision whether to keep an old car running or replace it and since 1983 we always try to help with that decision in every way we can knowing that with an old car anything can break at any time. Bill
04/07/2013
By: jim.creamer.94
GT Japanese Automotive Inc
GT Automotive used to be a good place to bring your Japanese car for repair. Now they pad their repair bills with questionable repairs. Brought my old car in for a minor repair and was hit with a major repair bill that I would not have authorized if I knew that the car really didn't need the repairs anytime soon. I would have sold my car first before allowing GT Automotive to preform the work. I also suspect that GT Automotive sabotaged my car the previous time so I would return for more repair work they performed this time. I will never let GT Automotive touch a car of mine again!Mr. Gill is more concerned with paying his kid's college tuition and planning his retirement fund than worrying about being honest about your car repairs.
04/16/2013
By: johnnyd523
Freedman Auto Service
Beat the online price I spent hours looking for and even included installation and hazard warranty, for less than the online price of just tires. Did my wife's brakes a few weeks alter and I was in and out in an hour. Excellent service, very honest and they are now my mechanic for all of our families cars and trucks. HIGHLY Recommend them.
02/09/2015
By: Rob P.
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Used them about 13 years ago. They told me their tint won't turn purple. I'm happy to report, there's no purple in sight & nothing has peeled off. Still looks as good as first day & not garage-kept.
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02/24/2017
By: janewton
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Installed by car starter no hidden fees and fast. It's been 2 yrs and still working. Planning on going back to get my windows tinted
02/02/2015
By: Amilcar P.
Edison American Auto Repair
Why go to shady hole in the wall shops with no knowledge of diagnosing when you can go here? A no brainer if you are in the area.
10/01/2012
By: julian54722
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The sales representative was very knowledgeable about the product. Liked the service given to me here.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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