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07/31/2014
By: David S.
Cool Aid Air Conditioning & Refrigeration
My compressor went out in 102 degree weather. Called these guys and they were there within 45 minutes. They took the time to explain what was wrong, showed me the fried part, and were very friendly and courteous. The tech seemed very knowledgeable and the charge was very reasonable. I was very satisfied with their work and service. I highly recommend Cool Aid.
07/04/2014
Cool Aid Air Conditioning & Refrigeration
I have a restaurant in mcallen, this Monday one freezer stopped working so I called Carlos and he fixed it next day the freezer not cold enough so I called Carlos again he found out the freon was low he added some freon but didn't charge me any money. Really appreciate. Friendly, professional knowledge, low price,always on time. Strongly recommended.
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06/29/2016
By: Jesse P.
Cool Aid Air Conditioning & Refrigeration
Carlos took great care and time to diagnose our issue. He explained the situation to me in a manner in which I could understand. We had to get a new unit and I feel like we received a fair price. Carlos is friendly and professional. I would highly recommend him to perform any air conditioning service you may need.
08/23/2014
By: David M.
Cool Aid Air Conditioning & Refrigeration
Great service and affordable pricing!! My a/c was leaking water and Cool Aid came by to fix it. If you want a service that does not go around in circles but rather gets the service completed through an honest and transparent manner, this is the place to call.
08/02/2014
By: Annette L.
Cool Aid Air Conditioning & Refrigeration
Excellent Service!!! Called on a Saturday and Carlos came right away. He diagnosed the problem right on the spot and fixed it. Not like others who were requiring two technicians!! Within 30 minutes our AC was working again. Highly recommend for CoolAid.
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06/05/2015
By: valleycustomer
Cool Aid Air Conditioning & Refrigeration
Called Carlos, answered promptly and was here within 30 minutes. Diagnosed the problem quickly and had the unit running in a very short period. He was very friendly and would recommend him to anyone who needs service. Great job!
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07/25/2015
By: Debbie T.
Cool Aid Air Conditioning & Refrigeration
After weeks of trouble with our other a/c company, cool-aid came to our rescue!! Twice on very short notice in 100 degree+ weather! We couldn't ask for better service, knowledgable, fast and courteous!! Highly recommended!!
06/21/2016
By: Ricarda P.
Cool Aid Air Conditioning & Refrigeration
wow! we had been going in circles with big name store, long story short, Called Cool Air, Carlos showed up. , fixed the problem in minuets,He is prompt, respectful, knowledgeable, everyone should have a Carlos for help.
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08/18/2015
By: Mary T.
Cool Aid Air Conditioning & Refrigeration
Called and Carlos was here the next day. Ended up putting in new unit and he installed it the next morning. Fast and easy. Would highly recommend him to others. He is fast, courteous and knows what he is doing.
07/26/2014
By: Jason H.
Cool Aid Air Conditioning & Refrigeration
Great service! Called on a Saturday and they were there within the hour. Fixed the problem and went the extra mile. These guys know what they're doing and I highly recommend them if you need AC service.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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