Best 30 Energy Conservation Products Services in Edgewater, MD with Reviews -
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By: Beverly P.
Griffith Energy Services Inc
We found Griffin Energy Sources in Edgewater, MD to be horrible on customer service. Some training is needed at the main office in how they respond to customers. Very condescending. We have had issues where an employee did not replace a part and we had water in an area. It took months for them to admit wrong doing and correct. Hours of our time and persistence! And don't get a service contract! We learned no refund if u move! New owner did not want to deal with them either!I
By: David S.
Griffith Energy Services Inc
AVOID THESE THIEVES AT ALL COSTS!! I tried to hire them to blow out a furnace drain, a job that takes almost 5 minutes. They told me that to come out to my house would cost $89.00. When the service guy arrived, we went up into the attic to look at the furnace. Then he tells me he did not bring his shop-vac, that it was on "the truck" and that he would have to come back tomorrow. I asked him why did he bother coming without his tools. His reply was, so for today you owe me $149.00 with an additional, oh, I don't know, $40.00 miscellaneous fee. I THREW HIM OUT OF MY HOUSE! Then he came back the next day claiming the $40.00 was really $42.00 and that it wasn't't a fee for doing nothing, it was his "going up a ladder" fee! AGAIN, I THREW HIM OUT! They then started sending me bills and adding interest! Why I even got an invitation to their Customer Appreciation Christmas Party! These clowns need to get off the crack pipe!
By: Charlene D.
Griffith Energy Services Inc
I trusted this company years ago but know, woud not recommend them to anyone. Under new management or something, but customer service is nil and rude. I will probably have to seek a lawyer to get my furnace fixed. They took my part and threw away. I have a gold contract and they will not honor it. Wemt most of the winter with no heat. Still do not have my part. When I called to ask about model and serial # of my furnace, they couldn't tell me. Worst company in the past 2 years.
By: stayawayfromthedog
Griffith Energy Services Inc
They have a lousy billing system and they charge very high prices. Don't be "fueled" by their coupons and promises of savings. They will do their best to rip you off.
By: angjam2
Griffith Energy Services Inc
I have also had a horrible experience I have tried to get someone to talk to me about their vague billing for three months now, and have been told all nine times I have called that someone would call me back, which has not happen except for the last time when I called to cancel my service with them, then I got a call not an hour latter, but of course he couldn't help me either and said someone would call me the first thing in the morning, three days latter no one has called me yet again. Rude, very vague billing statements, I recommend you avoid this company if you like service and clear (honest?) billing.

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