Cindys Grooming in Eau Claire, WI with Reviews -
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  • 1.Cindy's Grooming

    4720 W Folsom St

    Eau Claire,WI

    3.88 mi

    At Cindy's Grooming we provide quality grooms at a reasonable price. Small and medium breeds only! We also provide dog boarding, with inside kennels and a large fenced-in back yard.

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By: Meagan B.
Northside Pet Hospital
When my kitten broke his leg, the team at Northside Pet Hospital took the best care of him. I was very upset that my kitten had broken its leg, and they made me feel better about a bad situation. They not only showed me his x-rays, but they also took the time to explain to me the best course of action for my little guy. They took great care of him while not only getting his xrays taken, but also as they splinted his leg. My cat was in the best hands and I wouldn't take him anywhere else!
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By: Ictor V.
Northside Pet Hospital
⚠️⚠️DO NOT GO HERE⚠️⚠️Been going here for almost 3 months. When my puppy injured her paw, they kept giving her x rays but no diagnoses. They kept insisting it was broken and that I needed surgery. They referred me to a great surgical vet. However, everytime we paid a visit to Northside, the vets kept changing so each one kept giving her an x ray! My puppy got x ray 3x and I refused to pay for the second one because the second vet took x rays without my knowledge. Finally after a month, the 3rd x ray was to determine if I can remove the cast, instead I get the same answer that they believe it to be broken. This time it was Dr. C that we met. She said she would email the x rays over to the same vet surgery specialist and get back to me when she gets a reply. I waited 5-6 days before I called them to complain. Her first excuse was that she was too "busy", then her second excuse was that she thought the other vet would get back to me so she blamed it on miscommunication. I told her straight up that being too "busy" was an unprofessional and invalid excuse and I asked why she would think that the other vet would get back to me when we were her patient. She made a mistake not getting back to me and that was her actions to atone for, no one else! After sharing my horrible experience with other people, they have come out with their horror stories about this place as well. If you love and care for your pet, please take them elseswhere. This place is where pets are treated like profit margins.
By: Sam M.
Northside Pet Hospital
Dr. Menard is great about timely responses to any questions or concerns that I may have and he always explains things in detail.
By: Jessie B.
Northside Pet Hospital
I take my pets to Northside Pet hospital because the staff is awesome. Every time we go in they're friendly and courteous while maintaining a professional atmosphere.
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By: Lynn D.
Bohl, Jodi
Best Clinic in town. Dr. Boil has taken Cate of all our pets, she is highly intuitive, and a very gifted Veterinarian. I would know as I worked with several in my twenties and got a real education in the differences in docs. Dr. Boil is also very empathetic and cares for the people as much as the pets. I have seen some of the other docs when she has been gone and they all seem to be professional and caring. Just wish they could make households! This is a nice, clean and welcoming clinic, all of the staff are like family to us!!
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By: Shela S.
Bohl, Jodi
I can't say enough about my first experience today at Eau Claire Animal Hospital. I brought my cat, Lantis, in for what I *thought* was just an abscessed tooth. Dr Mathers examined him and it turned out that he had a malignant tumor in his jawbone and there was nothing she could do.She was extremely compassionate and gentle with me. We were both blindsided by the diagnosis and the fact that my boy only had 1 - 2 weeks left, by her estimation. I made the decision to not let him suffer anymore and let him go with some dignity. Not only Dr Mathers, but the entire staff were so wonderful and sympathetic. It was an incredibly difficult time, but it was made a little easier by their kindness. I have 2 other fur babies who will definitely benefit from the care by the staff at ECAH and I will recommend them to anyone!
By: veronica.standeven
Bohl, Jodi
Great care & service. Been with EC Animal Hospital since 2009
By: jennifer.severson.12
Bohl, Jodi
It's Christmas Day. My new puppy was on day 2 of vomiting, lethargic and getting worse. Dr Mathers promptly returned my call and even though it's Christmas Day, she was VERY kind and patient. She explained to me what she felt was wrong, why and everything I could do to try to fix it without having to bring her in. After only a couple hours my puppy is now more "puppy" then I've ever seen her. Thank you Dr. Mathers for not only helping my puppy. But also for making my 1st vet experience a great one.
By: maria.demark.7
Bohl, Jodi
Wouldn't go anywhere else. The staff at ECAH, especially Dr. Mather, gave us another 10 months with our sweet kitty after he got very sick. The care was great and the staff understanding and caring. Can't say enough good about this clinic!
Tips & Advices
Many people fear that their pet will be injured at the groomer, but incidents of serious injury are infrequent. For minor injuries , it is appropriate the groomer pay the vet bill, and can usually be worked out between groomer and owner. For moderate to severe injuries, you can attempt to activate groomer’s liability insurance to cover medical expenses. However, be aware that most groomer contracts stipulate that the business does not assume responsibility.
Staff at groomers know that there is inherent risk when handling animals, and they are familiar with being snapped at or bitten. However, it is not a normal occurrence or something you should ignore. Many people choose to cover medical expenses or pay extra--at minimum, apologize and get the dog into behavior classes. It is a given that  you should sedate or muzzle the animal for all future grooming sessions.
It is always recommended to make an appointment to get your pet groomed. While some groomers, especially in the larger pet stores, can accommodate with short notice, popular neighborhood groomers are often booked out two weeks out or longer on weekends.
If your pet has sensitive skin, let the groomer know when you set the appointment. But be aware, all dogs have sensitive skin by human standards--their skin is much thinner. Therefore, you should be on the lookout for signs of sensitivity, and reduce it through regular grooming with gentle, natural shampoo and conditioner. Oatmeal shampoo is a favorite. Daily brushouts and omega oil supplements are recommended for every day at-home care.
For various reasons including insurance clauses and pet-owner relationship dynamics and behaviors, groomers prefer owners don’t stay with their pets while being groomed.

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