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15 Passenger Van Rental in East Syracuse, NY
6716 Manlius Center Rd
Generally ok, but inside windshield so dirt have to clean yourself. Another time the check engin light was on the whole time. Not up to par with other Enterprise locations
Staff very helpful getting us the right size car we needed. I had reserved one that was much too small for our needs.
3.Lucien's International Inc.
408 S Main St
4.Independent Rent A Car Inc
1930 Beechgrove Pl
5.U-Haul at Teall Ave
1001 Canal St
First, the clerk that rented us the truck at the Canal St / Teall Ave shop was rude and very disrespectful when we decided against purchasing insurance for the truck. Then after we pulled out, we found a grocery bag stuffed with cookies and used tissues. None of that is even a big deal - the most irritating part was the return to the same location. A different clerk checked us in and when I tried joke with him about the cookies and tissues being left in the truck, he told me he was not in the mood for jokes and that customers are always trying to get over and trying to get something for nothing when they return the trucks. I was further surpised to learn we had torn the flimsy plastic seal on the dolly and we didn't even use it, we moved insulation batts! But I get the fact that it was torn, we have to pay for it. But when an employees implies that I am lying to him, I draw the line. The service is poor, the trucks were dirty and we were essentially called liars.\r \r It's not rocket science to hire competent employees who at least pretend to care about the customer. I could care less if they actually do, but make me think you do. Next, their ploy to garner an extra 5 bucks on every rental works. They put the tiny, flimsy piece of plastic covering a heavy steel dolly right at the opening of the truck where all the action is. It stands to reason that there will be customers who don't use it but inevitably tear the seal. Fortunately for them, on top of having to pay money for equipment they didn't use, they get to be called liars in front of other customers by employees that are full of disdain for customers. \r \r Thank You, U-Haul for making me feel valued.\r
2500 Burnet Ave
I made a reservation for a truck 2 weeks in advance and gave a credit card to hold it. The day of pick up I got a message on my voicemail at 8 am asking me confirm my reservation (I was supposed to pick the truck up at noon). I got another message at about 11 am letting me know my truck had been sold and they have nothing available. I'm moving in 2 days and now I have no truck. This place is very unprofessional. Luckily I got on the phone with penske and got a truck for a decent price. It was slightly more expensive (5%) but it was worth in after the jam that that rent-a-wreck put me in. I would avoid this place and make your reservation somewhere else becaue clearly a reservation means nothing to them.
7.Budget Car & Truck Rental
3649 Erie Blvd E
8.Payless Car Rental
1000 Col Eileen Collins Blvd
5400 S Bay Rd
American, conveniently located in North Syracuse, New York, is an independent service center offering ACDelco parts and services for domestic and import vehicles, including: quality batteries for virtually every kind of vehicle, filters utilizing sophisticated filtration technology and materials, brakes with outstanding durability and excellent warranties, and many more quality parts and services.
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