Best 30 Car Shop in East Petersburg, PA with Reviews -
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By: El C.
East Petersburg Auto Service
I wish I could give this shop 0 stars. My wife took our car to this shop for an inspection, when she got the car back they said it failed and needed brakes and new lower control arms. I told her not to authorize the work as they were trying to charge $900. after we got the car back the front shakes really bad when braking at highway speeds. My wife took the car back twice to get it fixed and it did not help. I pulled the front wheels off to see what they did to the car and found a cross threaded lug nut that stripped the wheel stud. I told her to take the car back for them to fix their mistake by replacing the stud. They gave the car back to her and said it was fixed, I looked when I came home and all they did to fix the stud was cut the stripped threads off and called it good. this is unacceptable and dangerous. they can't even fix a simple part that THEY ruined. our car still shakes and it did not do this before visiting the shop. but I will NEVER take our car or any other car there for anything. I would steer anyone thinking of getting work done here far away from this incompetent shop. all this happened from a state inspection, I would hate to see what kind of job they would do on an actual repair.
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By: Margaret S.
East Petersburg Auto Service
Best experience ever! They were quick to get my car done. They pointed out I still had 2300 miles before I needed an oil change but I told them to go ahead and change the oil. No pushy oh you need this or that. They did their job and were finished in no time. The coupons from Clipper Magazine helped, my bill was way under $100 for everything. Will be doing business with these people for a long time to come. Honest and trustworthy. I thank their staff for a great experience.
By: Kyle B.
East Petersburg Auto Service
I had been to this shop once before to get the oil changed in one of my cars and had a good experience. So last week, I dropped my other car off to get the oil changed. This shop does a brake inspection when you get the oil changed, and I received a call an hour later telling me that they recommended getting my front rotors resurfaced & new brake pads. They also told me that my front-right caliper had seized up. I was aware that my rotors & pads were due for a change so I was fine with that, but the caliper seizing up sounded a little fishy to me. I was told my two options for the caliper were that they could try to un-seize it for $40, and if that did not work, then they would have to put a new one on for $188. I didn't really feel like I had any other option (calipers are pretty important) so I authorized them to take the caliper off and work on it. When they called to tell me my car was done being serviced, I was told they were unsuccessful in un-seizing the caliper and had to install a brand new one. My car has 100,000+ miles on it and I don't remember the last time my front calipers were replaced, so it is very well possible that it was time to replace my front-right caliper. However, I just find it too much of a coincidence that it seized up during a brake inspection at a shop I had only been to once before. Based on this bad experience I do not expect to go back.
By: Jill V.
East Petersburg Auto Service
These guys are awesome! Took care of my 2011 VW GTI and didn't charge me an arm and a leg to do it! I was taking my car to Autohaus but, they always charged outrageous prices for simple service and Auto Service Plus is reasonable and they got my car fixed in an hour whereas the dealer may get it done in a week...thanks for being awesome and you have all my future business!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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