Bty Dental in Eagle River, AK with Reviews -
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By: verydissapointedguy
Thomas R Bird DDS
I hadn't been to dentist for several years, I asked a friend for a referral and she said that she'd had a client who had seen a dentist in Eagle River who had made payment arrangements for expensive procedures. As I needed work that exceeded my insurance payment I expected that this was what I needed. I called the office, the phone was answered by a nearly polite lady who booked my initial appointment. I’d asked briefly about payment arrangements, she denied knowing anything. Upon arrival at the office I noticed in the paperwork a check box to indicate whether or not I would like to discuss payment arrangements. At the conclusion of the appointment I scheduled a follow up visit in which my work would be done. I was told to expect to need to pay in excess of $750.00. I complained, insisting that I had a brief discussion about this, indicated same on their new patient paperwork and had not had the expected discussion. At this time I was told that there were no payment arrangements to be had nor open for discussion. I then asked them to prepare a reasonable estimate of what I could expect to pay after the insurance payment. They stated that they had given that to me. I explained that I would find it very difficult to come up with nearly $800 and that based on my discussions with their office, their documentation that I expected other consideration. After intense debate about how to accommodate them I arrived at the conclusion that I could borrow against my retirement to fund this work. I told them that I would proceed to attempt this and would call a week before the appointment to confirm that I had been able to do so. Before I could call I rec'd a certified communication containing my xrays and a letter declining me as a patient. I called and asked about this and was told that I had been rude, which in my opinion under the circumstances is quite untrue. I am an upstanding and well respected member of the Eagle River community, the President of a statewide and widely recognized arts organization based a scant mile away from this mans office and am considered anything but rude in my sphere of influence. I have a reputation of making things work despite challenges and believe that reasonable people attempting reasonable things can always negotiate to a reasonable outcome. I do not however tolerate misrepresentation of any kind, particularly of this nature. I am of the opinion that the person who made the initial appointment had been given instructions to propagate initial appointments as these are for the most part easy, involve little of the dentists time (I got ten minutes) and result in a higher than average charge. In my occupation I deal with professionals of many sorts and fortunately find this sort of behavior rare but when it occurs I am reticent to do nothing about it. I urge you, should you find yourself in my circumstances accept no commitments from this office unless they are put in writing. The result of this event has for a short time crippled my retirement savings and placed my needed dental work at risk (my insurance pays only so much) as this man has in essence taken payment and given me less than it's value. I have no respect for people who cheat the system either on purpose or if by accident if they are unwilling to even attempt to correct it.
Tips & Advices
  • Pick Your Plan: Most people purchase three main varieties, usually through their employers.
    • An indemnity or fee-for-service plan means you'll have to pay for annual deductibles and co-insurance payments out of pocket.
    • A preferred provider organization is less costly, and you choose from a network of dentists. However, PPOs have some limitations and accompanying deductibles.
    • A dental health maintenance organization plan limits you to just a few choices of dentists, and one doctor handles all of your oral care needs. However, these HMO are usually much less costly.
  • PPO plans and dental HMOs work with only a select number of doctors. While that usually means fewer costs, it also means you have less choice in the dentist who can treat you Before purchasing the plan, you'll receive a list of dentists in each network. From there, you can then pick a plan with doctors who meet your standards and requirements.
  • When picking a plan, you need to look at just how much you'll pay for each and every service. For instance, some plans won't cover your fillings or X-rays, while others may charge more or less for a crown or tooth extraction. You don't want to be caught off-guard by unforeseen charges.
  • If you're truly comfortable with a dentist and you feel he or she can be an ally in your ongoing oral care regimen, then consider signing a plan to just keep that dentist available. That means potentially deal with costs and other insurance-related factors that you might have wanted to. If need be, you might be able to work with the dentist's office to address some of the plan-specific concerns.
  • Ask family, friends or colleagues for recommendations. They will be able to provide details about a dentist's demeanor, operating style and approach to patient care
  • Meet with any prospective dentists to ask about what treatments they perform most often, procedures they're not as familiar with, what accreditation they have or any organizations they belong to and how their offices handles insurance and payments.
  • Consider driving distance, location and office hours.
  • Check With Your State Board: The state board can outline what requirements your dentist must meet and offer information about any discrepancies in the their background and if he or she has faced any disciplinary actions.
  • Remember Your Angles - When brushing your teeth, always place the brush at a 45-degree angle..
  • Don't Forget the Tongue – Your tongue is the largest source of bacteria. Brush it front to back and don't forget the sides.
  • Floss Everyday - Each time you floss, have at least 18 inches of floss available. For optimal control, hold the floss between your thumbs and forefingers.
  • Watch What You Eat - Sugar, alcohol and coffee contain phosphorus. While some can prove beneficial, too much of this chemical can eat away at your teeth and gums.
  • Keep in Mind the Mouthwash - Mouthwash can be helpful if used to supplement proper brushing and flossing. Most mouthwash brands contain chlorine dioxide, a chemical that targets the majority of oral bacterial strains.
Yellow teeth are the result of a number of bad habits, mainly smoking, drinking too much coffee and improper nutrition. Many dentists will treat with a whitening procedure.
These painful bumps are the result of irritation to the soft tissue of your mouth. These sores can make brushing almost impossible. There are a number of different causes for sores, including anemia or a vitamin B-12 deficiency. Your doctor will have to examine the bump, find its cause and then develop a specific treatment plan, including the use of corticosteroids to reduce inflammation or antimicrobial mouthwash.

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