Newport Village in Durham, NC with Reviews -
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By: Kendra B.
Duke Manor
I wish I could rate this place a negative one. I was here from out of town visiting a friend. In the 2 weeks I was here he made numerous calls to the office about the upstairs tenants constantly banging on the floor and a child running up and down the hall way. This went on all hours of the day and night. It would sometimes start as early as 6 am and still continue until 3 in the morning. Again, he made numerous calls and the office and they do nothing. Then there is the ROACH problem.....and I mean ROACH PROBLEM. I made sure my clothes and everything I took home were washed and inspected and packed in the car the night before I left. His apartment is immaculate, and yet there are roaches climbing the walls, and when I opened the microwave there was one in there too. It is so disgusting! I wouldn't recommend this place to a homeless person, there are less roaches on the street!
By: Roy O.
Forest Apartments
Apts are good. Maint staff is EXCELLENT! New owners are a******s! I am a disabled Vietvet and 3 1/2 year POW. I rely on my disability and socsec. for my $. I was going to be a littile short and asked if they would work with me until the 15th when my SSN check would be posted. Then I could give them the $200 I was going to be short ( $835 rent plus approx $25 water, trash pest control, etc. What I received was a letter threatening me with all but excommunication! I thought I was in Germany in 1933! Not only did they demand full payment plus $41 late fee within 3 days but they demanded certified funds. If I did not comply the Gestapo was going to throw me into the streets, take possession of my belongings and liquidate them to pay my bill. All in 3 days. So much for working with me when I am having a temporary issue. I was reminded of when I did finally return from Viet-nam and was cursed,spit on and had urine thrown on my uniform. That spirit is alive and well with the Nazi owner of The Forest.
By: Dedra S.
Heritage Rentals
I have never had such a difficult time with any other property management company Rude Customer service I waited 3 weeks to move in and repairs were never done had to get my money back this company sucks they are reasonably prices but the service is the worse!
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By: Kasey W.
The Mews
I am SO pleased with the customer service and the amazing help that we've gotten. From the second we walked through the office door to now Lisa has been nothing but helpful to us and accommodating us in so many ways! I would recommend this place as a place for ANYONE to live! The grounds are beautiful and there is so much space for the price!
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By: Amber G.
The South Terrace At Auburn
I would not recommend this complex to anyone. I am so fed up with this complex. It is the worst I have ever lived in. The customer service is terrible. If you complain, they get rude with you and will ignore you to do other tasks. Their office hours are not conducive to working professionals. Many times there isn’t anyone in the office during office hours anyway. I have pest control come in once a month because there are bugs everywhere. My air conditioning unit keeps breaking. They are charging me their renters insurance when I already have insurance and have provided verification to them and their corporate office multiple times. However, they continue to charge me and will not refund me. That argument has been going on for almost 5 months now. I imagine they are scamming other tenants with the renter’s insurance issue as well.
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By: Shawncey F.
Duke Manor
Don't live here if you can . I am a white male and live in these apartments with my girlfriend. We are quiet people that keep to ourselves, and we have received more complaints about being loud (must've been reading out loud again) having a pit bull in the house (Boston terriers are aka pit bulls?) And have had two cars towed from visitor parking. Also a violation for not cleaning up after the dogs (we do). There are roaches everywhere.
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By: Laricia J.
North Point Crossing
3 shootings in less than 5 days. Roaches. Loud neighbors. Car has been broken into. And my welcome mat was stolen
By: Ali S.
Lovett Square
The property manager received my application in June /03/2014. I told her I will need to move in at July /01/2014. She called me just 1 business day before my proposed move in day to tell me that she has just started looking at my application and that she needs me to come now to correct some errors in my application. Of course, I will not be able to respond in this prompt way. So, I had to forget about it.I was ripped off. My application fee is gone.
By: Ali S.
Oak Creek Village Apartments
I was resettled as a refugee from Iraq to the USA 1 year ago. The CWS rented an apartment for me in this place. After 6 months I moved to Chapel Tower Apts. just to realize the big difference between the 2 property managements. In Oak creek, no one wants to see you when you come to their leasing office. The stuff are very disrespectful especially Virginia and the Office Manager. They wont even listen to you if you talk to them. My mailbox door was broken, they never fixed it. I had roaches and bed begs in my apartment. In comparison, the property management stuff of Chapel Tower are very friendly and welcoming ( Patricia, Carmen ). If you have any service request, they will fix it to you in the same day, or at maximum the other day. They replaced my AC unit with a new one. They spray my apartment weekly against any insects.
By: Ali S.
Chapel Tower Apts Ofc
The staff ( Patricia , Carmen ) are very friendly and welcoming . They respond to my service requests promptly. They replaced my AC unit for a new one. They regularly spray my apartment against any insects.

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