Gail Md Belvett, DDS
1208 Riddle Rd, Durham, NC 27713
8:30 am - 5:00 pm
- Mon - Tue
8:30 am - 5:00 pm
- Wed - Thu
10:00 am - 6:00 pm
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These folks do not play around with outstanding balances and threaten to report you to credit agencies if you owe them just a couple dollars. Even if the postage stamp costs more than your balance, you better pay up, or risk damage to your credit report.
They decided to take some x-rays on me, after confirming that my insurance company would cover it. My insurance company did not cover the x-rays and they billed me. When I complained, they agreed to not make me pay but refused to see me again. Now I must find a new dentist!
I have been a patient of Dr. Belvett's since moving to North Carolina almost 4 years ago. I love the staff and Dr. Belvett. Going to the dentist can be nerve racking enough without having the added pressure of a nonsocial staff. I have become an Invisalign patient a few months ago and the service I receive is incredible.
Many of my friends have now started seeing Dr. Belvett as well and I'd recommend her and her staff to anyone.
I had a friend who had an appointment at the office and from start to finish, she said the staff from the front desk, to the hygienist, to the assistants were great. What wasn't so great was the amount of times she had to go back to have a filling redone or checked, or grinded down so she could bite evenly. Now being no stranger to having dental work done I feel like I fully know what to expect especially after getting worked on. Never in my years of dental experience have I known anyone who had to go back multiple times to have the same tooth worked on! She said the work seemed to be rushed through and that she was in and out in no time, which seemed great at first, but the amount of times she had to go back wasn't worth it. The work was redone at no cost to her, but it did cost her her time. She won't be going back there and I definitely wouldn't want any of my friends or family to have similar experiences. (Oh, and if you were wondering, she didn't want to publish anything about her experience but I felt like her story needed to be shared so others could make better informed decisions.)
We love Southpoint Family Dentistry! I haven't experienced better patient care. Included in my routine examination was a mouth cancer check and dental floss instruction that actually taught me something new. When I had a filling replaced, Dr. Belvett and her assistant did a terrific job. Not only did I have no pain and minimal discomfort, but I did not suffer any residual soreness when the anesthetic wore off.
Dr. Belvett's warm and friendly staff takes care of you from the second you check in until you check out. Dr. Belvett even called me the day after my filling replacement to make sure my mouth was ok!
I will say that this office doesn't sport all of the latest equipment. However, we didn't miss it and based on the quality of care are selecting this office as our permanent dental home. (A previously used dental office that did have the newest equipment received a very poor review from me, so you can take this feedback from someone who isn't gushy.)
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