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08/02/2013
By: cvcowner
Cvc Auto Sales
Dear customer thanks for your recent visit to our dealership we are sorry that this vehicle didn't work out for you.I was told that you took the vehicle to a local garage for a pre sale inspection and based on your statement:"there was a 20000 gap between the carfax history and the current mileage"Ok this means that the last odometer report was 20, 000 miles ago."I test drove it to an inspection station and had them check it out. They told me that it needed a new tire rod ($250-$300 repair)"This has been repaired already" had an electric short that caused the driver's side window to not work"THIS IS A 2000 MODEL VEHICLE , THE WINDOW REGULATOR WAS BAD DUE TO AGE AND A BRAND NEW WAS ALREADY REPLACED AND THERE WAS NEVER SUCH OF SHORTAGE OTHERWISE THE OTHER WINDOWS WILL NOT OPERATE BECAUSE THEY ARE FEED BY THE SAME CIRCUIT AND FUSE." and that the computer codes had been recently reset"Anywhere in the world when you fix a vehicle you need to perform a OBD sistem chech to make sure that your previous codes had been fixed and that's what we did after a tune up. In fact if you read your vehicle manual, in some cases you have to disconect your battery to install new sensors or to make sure that the SISTEM recognize the new sensor you are replacing."I asked the sales girl back at the dealership if the car had been inspected or had any problems, and she said it had been and no problems, it was perfect. At that point I handed her the keys back, and I'll be reporting them to the NC DMV license and theft division tomorrow"AND I CERTIFIED THAT:Yes the car has been inspected and had no problems the engine and transmission are in great shape this 2000 vehicle has 140k miles it has been owned by 3 people it has a clean title and the carfax shows 0 axcidents and the only two new repairs has been fixed and the price of the car is $3200I personally would like to see this repairs statement from where you took the car because the vehicle was brought to a LOCAL KNOWN FIRESTONE place for a presale inspection and it came out fine and by the way I HAVE THE PAPERWORK AT THE OFFICE AND I CAN PROVIDE YOU WITH A COPY. We have been at this location for almost two years and we have NEVER BEEN VISITED BY THE DMV FOR ANY IRREGULAR BUSSINESS DOING.Besides that almost every car we sell comes with a 3 monts 6k miles warranty. We apologize for or any inconvenience and we are sorry you didnt like my vehicleSincerelyChris C. Proud inmigrant owner of CVC Auto Sales !
06/19/2013
By: ryan.d.mcdonnell.9
Crown Honda Of Southpoint
I want to thank Kenneth B and Damir today for their outstanding service. Kenneth went through my 60 K check up for my Honda Oddesey .. Due to my financial constraints with my wife in the hospital we talked about part of the service that I could budget on the next oil change as well as some discounts to help me with the cost. I was extremely greatful that he understood my situation and was very informative of the services that they were performing. I truly understand the cost of maintenance as it pays to do these things vs waiting until there is a real problem which is terribly costly. I also want to thank Damir for being an outstanding service mechanic. I have been coming to crown (Chapel Hill) since 2000 when I bought my first Honda. I met Damir in 2003 and have always been impressed with his knowledge and ability. He usually works on my vehicle if he is available and he and Kenneth always give me good advice and information on what I need to be looking toward for maintenance on my vehicle. I want to thank all of the crown staff for being very friendly and professional when I am there weather or not Kenneth or Damir are helping me that day. Thanks Crown Honda keep up the great work!Ryan McDonnell
02/12/2015
By: Stan S.
Moores Motors
PEOPLE NEED TO STOP CRYING...I think that any time you buy a used and when you test drive it you would take it to a shop to have it checked out if you dont that just means that you don't care about what you are buying. and anyone and everyone knows that a 3 mth warranty just covers engine and transmission everything else is basic ware and tear. and I think ppl that buy a car that it shouldn't have any problem . I have gotten new cars that have problems. and as far as paying to much for a car you need to do your own research like NADA or truecar.com. I don't believe that in this day and age ppl still cry over things that THEY OR YOU CAN DO OR FIND OUT YOURSELF. and again unless you have good credit you would go get your owe bank financing or go to a big dealership where they really make you over pay. sorry if the true hurts but ppl need to think.
12/11/2013
By: Christopher B.
Crown Honda Of Southpoint
Just bought a new Fit there. Was my first car purchase since 1998 and my first new car ever. The place was clean and professional. A salesman approached me right away and we were off test driving after a quick scanning of my license. Was not pressured to immediately buy when I was wanting leave to look at a car elsewhere. Came back in a few hours for another test drive, which ended up sealing my decision to buy. The negotiations over price were reasonable. There was some high pressure sales tactics in the finance department, but it was a relatively transparent and efficient process. Am glad he was persistent with pushing the extended warranty, as it was not that much to push the bumper-to-bumper out from 3 to 8 years. That, and it opened up negotiations on the overall price again. Was all in all a good experience as far as car dealerships go.
10/25/2012
By: wolfpacknation
A Lot of Cars, Inc
This is the place to go first. I visited a bunch of dealerships searching for an affordable used car that was good on gas. It was exhausting. A Lot of Cars was the best experience and best deal I found. I ended up with a Honda Civic of the 8 Honda Civics they had at the time for me to choose from. They must have like 200 cars! They back up their vehicles with free services and a great selection of vehicles. They certify the mileage on all their cars and give you an autocheck so I didn't have to pay money for a carfax for each vehicle I was interested in. I test drove maybe 4 or 5 cars that I liked and put money down towards my Honda. That was about 7 months ago. No problems and I've received a free oil change from them twice now. I've recommended this place to my friends.
04/21/2013
By: kabevis988
Sport Durst Mazda
I went to Sport Durst after seeing one of their infamous TV infomercials on a Saturday morning. They snagged me with the guarantee that they could get me in a new vehicle regardless of what your past credit history may be. I dealt with Will, and he was awesome. He made sure that I was comfortable and answered all of my questions as this was my first time buying a vehicle. I have dealt with other dealerships in the past, and they were all very friendly in the beginning until they pulled my credit history, then they handed me right out the door. Not here, they made sure that I got the best deal possible and walked me through step by step with the financing. I am extremely satisfied with my new vehicle, and will definitely be buying my next car from here.
04/23/2014
By: Rute E.
Volkswagen of Durham
Southern States Volkswagen of Durham is a dealership that provides excellent customer service. Derrick Lett, General Service Manager, has been there from the day I bought the car backing their product and service. I am very pleased with my car, their service and professionalism they have presented during my service visits. The Service Dept has been right there and took care of what was needed during each visit, explained up front and provided what was agreed on. I would like to mention Andrew, the Service Manager, Raphael and Deb. All are top notch in my book. I have had my car 1.5 years and I love my Volkswagen Passat TDISEL. Aweseom performance and ride.
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03/06/2015
By: Ashley P.
Crown Honda Of Southpoint
My service associate, Matt King, did a great job addressing my concerns and answering questions thoroughly. I felt that he was honest and eager to help me financially with his knowledge of current specials and promotions. He exceeded my expectations of a service visit by contacting a separate department to answer some outstanding questions I had about my vehicle's purchase agreement. He was upfront and honest about the estimated cost of service. I was impressed by his professionalism and high level of quality service. Taking my car to Crown Honda at Southpoint is always a good experience!
05/23/2013
By: indurham
University Ford Durham
I have had my F-150 in twice to have it repaired since I bought it 2 months ago. Both times the vehicle was returned with grease in it. The service department does not seem to care about giving a vehicle back to a customer filthy. My wife had her Mustang GT serviced there and they got grease on her leather seats that will still have not gotten out. Do yourself a favor and get your vehicle serviced somewhere else!!!! The sales department is 5 stars. They are top notch. It's too bad that service drives their customer to other dealers.
09/24/2014
By: Joe G.
Crown Honda Of Southpoint
Tony Pedulla, the overall Manager of the Service Dept., is ever present and runs a Great Ship. All the Advisors are very personable, knowledgable and have this extraordinary can do attitude. I have been doing business at Crown Honda for 10 years. When it came time to purchase a new car, and I decided again on a Honda, I went with Crown because of the Service Department. Price on the vehicle is not always the governing factor for me. But I did get a great deal and a lot of car for my money.

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