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06/25/2017
By: Jessie R.
Pretty Coat Junction
My long hair terrier mix got herself covered in something outside and her hair just matted around it. The only option was to shave her beautiful long hair. I was very nervous; she is long and skinny and I assumed it would look awful. Pretty Coats was so great during the process. They tried to save the hair (I was very nervous) but decided there was no hope. They called to update me before they shaved. The final result was so much better than I could have hoped. They kept her "bangs", ears and tail and she still looks like my pup! I am so pleased with their work and customer service!
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12/28/2016
By: Brenda E.
Pretty Coat Junction
They were gracious, accommodating and thorough! Lovey folks! They were able to take my dogs when it was convenient for me, and squeezed them in at the last minute due to a grooming emergency! Thank you to them from me SO much!!!
Tips & Advices
Some pet groomers have viewing areas where owners can sit and watch their pets being treated. Most prevent owners from being in the same room as the pet, however, as the owner's presence might cause the pet to become too excited.
Pets that cannot interact with strangers do not make good professional grooming candidates. Sometimes medication can help, but some groomers don't take animals that have been sedated. If a pet becomes too unruly, a groomer may end the session entirely.
It's best to fully vaccinate pets before bringing them to their first grooming appointment. Dogs should receive the DA2PPC vaccine, which stands for canine distemper, canine andenovirus type 2, canine parvovirus, and parainfluenza. It's also a good idea to vaccinate dogs against Bordedatella (aka “kennel cough”). In fact, New York City requires dogs receive both DAPP and Bordetella shots. Cats, meanwhile, should get the FVRCP vaccine: feline viral rhinotracheitis, calicivirus infection, and panleukopenia. In addition, all pets should be up to date on their rabies shots. Owners should wait at least 24 hours after getting their pet vaccinated before bringing it to the groomers.
Technically, there is no such thing as a pet that is too old for a professional groomer. In fact, older pets with joint or mobility issues often can't groom themselves and need someone else to clean them. However, pets that are blind, deaf, or have serious medical issues might not do well at a groomer, especially if the person is inexperienced. Owners should feel free to ask potential groomers about their understanding of elderly pet issues. Often, older pets will exhibit puppy-like behavior and squirm or yelp during grooming. Alternatively, they might not be able to stand for long periods of time. As such, grooming an older pet usually takes more time than grooming a young one.
Puppies and kittens should be at least 10 weeks old before their first professional grooming session. They should be used to being gently handled by strangers and comfortable being separated from their owners for a few hours at a time.

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