Dear customer thanks for your recent visit to our dealership we are sorry that this vehicle didn't work out for you.I was told that you took the vehicle to a local garage for a pre sale inspection and based on your statement:"there was a 20000 gap between the carfax history and the current mileage"Ok this means that the last odometer report was 20, 000 miles ago."I test drove it to an inspection station and had them check it out. They told me that it needed a new tire rod ($250-$300 repair)"This has been repaired already" had an electric short that caused the driver's side window to not work"THIS IS A 2000 MODEL VEHICLE , THE WINDOW REGULATOR WAS BAD DUE TO AGE AND A BRAND NEW WAS ALREADY REPLACED AND THERE WAS NEVER SUCH OF SHORTAGE OTHERWISE THE OTHER WINDOWS WILL NOT OPERATE BECAUSE THEY ARE FEED BY THE SAME CIRCUIT AND FUSE." and that the computer codes had been recently reset"Anywhere in the world when you fix a vehicle you need to perform a OBD sistem chech to make sure that your previous codes had been fixed and that's what we did after a tune up. In fact if you read your vehicle manual, in some cases you have to disconect your battery to install new sensors or to make sure that the SISTEM recognize the new sensor you are replacing."I asked the sales girl back at the dealership if the car had been inspected or had any problems, and she said it had been and no problems, it was perfect. At that point I handed her the keys back, and I'll be reporting them to the NC DMV license and theft division tomorrow"AND I CERTIFIED THAT:Yes the car has been inspected and had no problems the engine and transmission are in great shape this 2000 vehicle has 140k miles it has been owned by 3 people it has a clean title and the carfax shows 0 axcidents and the only two new repairs has been fixed and the price of the car is $3200I personally would like to see this repairs statement from where you took the car because the vehicle was brought to a LOCAL KNOWN FIRESTONE place for a presale inspection and it came out fine and by the way I HAVE THE PAPERWORK AT THE OFFICE AND I CAN PROVIDE YOU WITH A COPY. We have been at this location for almost two years and we have NEVER BEEN VISITED BY THE DMV FOR ANY IRREGULAR BUSSINESS DOING.Besides that almost every car we sell comes with a 3 monts 6k miles warranty. We apologize for or any inconvenience and we are sorry you didnt like my vehicleSincerelyChris C. Proud inmigrant owner of CVC Auto Sales !
I went to Sport Durst after seeing one of their infamous TV infomercials on a Saturday morning. They snagged me with the guarantee that they could get me in a new vehicle regardless of what your past credit history may be. I dealt with Will, and he was awesome. He made sure that I was comfortable and answered all of my questions as this was my first time buying a vehicle. I have dealt with other dealerships in the past, and they were all very friendly in the beginning until they pulled my credit history, then they handed me right out the door. Not here, they made sure that I got the best deal possible and walked me through step by step with the financing. I am extremely satisfied with my new vehicle, and will definitely be buying my next car from here.
Southern States Volkswagen of Durham is a dealership that provides excellent customer service. Derrick Lett, General Service Manager, has been there from the day I bought the car backing their product and service. I am very pleased with my car, their service and professionalism they have presented during my service visits. The Service Dept has been right there and took care of what was needed during each visit, explained up front and provided what was agreed on. I would like to mention Andrew, the Service Manager, Raphael and Deb. All are top notch in my book. I have had my car 1.5 years and I love my Volkswagen Passat TDISEL. Aweseom performance and ride.
09/24/2014Crown Honda Of Southpoint
Tony Pedulla, the overall Manager of the Service Dept., is ever present and runs a Great Ship. All the Advisors are very personable, knowledgable and have this extraordinary can do attitude. I have been doing business at Crown Honda for 10 years. When it came time to purchase a new car, and I decided again on a Honda, I went with Crown because of the Service Department. Price on the vehicle is not always the governing factor for me. But I did get a great deal and a lot of car for my money.