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03/25/2016
By: Ann L.
Gitana's Cleaning Service
The ladies did a nice job but even though I gave them cleaning supplies they still insisted on charging me their hourly rate as if I didn't provide them supplies. We also agreed upon them cleaning for a fixed amount of hours, but since they were running late, they couldn't uphold their end of the agreement. Bottom line: get them to write up an estimate before committing to service and have a timer handy.
Tips & Advices
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
  • The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
  • Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
  • Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.

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