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01/29/2014
By: Kelly S.
Mattioni Plumbing, Heating & Cooling, Inc.
We had worked with Mattioni's in the past to install a separate heating/cooling unit when finishing our basement; so when the unit began to malfunction within 3 years of installation, we did not hesitate to contact them for service. Their technicians were very professional and clean on the job. They worked efficiently to both diagnose and address the issue. My major issue came with the cost for the job. They quoted us for 6 hours of labor at a very high rate to complete the process. The job itself took less than four hours to complete; so we thought that we would only pay for the time needed to actually complete the work. I was happy to see that was the case at the end of the day when presented with the invoice from their technician. A few days later we received another invoice where they had made an additional charge to our card for the full amount. When I tried to call to discuss this with them, it was a major game of frustration. I called two days in a row to no avail and finally was able to talk to someone on a Friday. I was told that they needed to discuss this with the technician. They told me they forgot to include a charge for an additional procedure that needed to be done. So I simply asked how much that cost. Needless to say, there was no clear response other than they had to talk with the technician and they would call me back. After waiting several more days, I called back again and magically a pricing book appeared where they could now tell me the specific cost. Where that book was the week before...I guess I'll never know. What I do know, is that we will not be requiring any future services from this company. Had they been clear and straightforward with me from the start, it would not have been an issue because their technicians do good work. However, this situation was both frustrating and insulting.
02/13/2014
By: K P.
Mattioni Plumbing, Heating & Cooling, Inc.
I googled heating & cooling companies in my area and decided to use Mattioni services based on reviews I read. Matt was the technician that came to do the yearly maintenance on my HVAC system. I found him to be very professional and friendly - explained everything clearly and best of all - did not try to upsell any unneeded services. When the time comes to replace my entire HVAC system, I will definitely call Mattioni services - quality and customer service are most important to me and I believe Matt provided both.
05/23/2014
By: Tammy M.
Tam's Cleaning Service
May 21, 2014 Tammy and Lisa came to clean my house. They did a good job everywhere, but particularly in the kitchen and the bathrooms; spotless and shiny! Areas I pointed out to them they were glad to spend a little extra time on (shoe storage area of my closet, the carpet upstairs, etc.). I was impressed that after they finished they asked me to look around and make sure I was happy with everything.In addition to doing good work, she charges a reasonable price. I recommend her.Karen F.
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06/17/2015
By: Jorge S.
Mattioni Plumbing, Heating & Cooling, Inc.
Good work, but totally overpriced ! The technician was here for 1.5 h to fix an air condition problem. The value of the parts he had to use was less than $50 and the bill was $460 for 1,5 h of work. That wasn't the 1st it happened to me with Mattioni, but definitely the last time. Until they change their pricing policy to a parts and per hour model instead of fixed price calculation, I won't use them anymore!
02/25/2014
By: Ben M.
Mattioni Plumbing, Heating & Cooling, Inc.
We have been using Mattoni for years. They are absolutely the best and most professional workers around. We had no heat in the dead of winter and also had a pipe burst right before the ice storm Robert and Anthony came to our home right away and fixed it without hesitation. They new exactly what they were doing and did a quick and thorough job. I will always recommend this company to family and friends!
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11/16/2015
By: Candace H.
Heaven Scent Home Cleaning
We have been blessed to have the help of Heaven Scent in our home for over 15 years. They are thorough, efficient and caring cleaners. They are pleasant and friendly people to have in our home. On the days that the come to clean, I love coming home from work. I recommend them to everyone who asks about getting some help with maintaining a home.
10/07/2015
By: Atkinson S.
Mattioni Plumbing, Heating & Cooling, Inc.
The employees from Mattioni Plumbing, Heating & Cooling came in and installed the new heating system with no problems. They quickly and efficiently completed the job! They are professional and provide excellent service. We have been doing business with them for years and will call them again for repeated business. Thank you Shawn & Lou!
05/27/2014
By: Joe S.
Mattioni Plumbing, Heating & Cooling, Inc.
Mark showed up on time, did a thorough job, and made sure we understood the issues we had with our plumbing. Once he explained it to us, he went over our options and then fixed our issue on the spot. We have come to rely on Mattioni for all our plumbing needs. They are probably the best plumbing company we've found in years.
02/07/2014
By: Corey B.
Mattioni Plumbing, Heating & Cooling, Inc.
Mattioni is the company I will be using in the future for my home and business needs. I had a very professional and polite technician, Matt Johnson that represented Mattioni as a family base company with great values. There is no doubt in my mind that I will continue to recommend Mattiono to everyone I know!
01/25/2014
By: Patricia P.
Mattioni Plumbing, Heating & Cooling, Inc.
I had a great experience, Terry got to the home quickly, diagnosed the situation, called for help and Dave S was right there to lend a hand in replacing my kitchen drain line that froze up. They are truly a great plumbing company and responsive to all their customers. Thanks Mattioni!
Tips & Advices
Signs of hidden water damage include:
  • Standing or pooling water
  • Foul odor
  • Texture changes
  • Discoloration
  • Clearwater is clean water with no solids. It includes water generated by air conditioning units and water that goes down the drain while the faucet heats.
  • Greywater refers to all other form of waste water except for toilet water. It possibly contains hair, soap particles, cooking byproducts and flakes of skin. Areas that have been damaged by grey water are at a mild risk of contamination.
  • Blackwater is water that has come into contact with urine or fecal matter. Toilet water is considered blackwater. Blackwater can contain pathogens and is usually considered a biohazard.
Water damage restoration is a process where water-damaged areas are dried, sanitized, and rebuilt.
Home insurance sometimes covers water damage from storm-related accidents. However, most plans do not cover damage resulting from lack of maintenance or floods. For the latter, homeowners should purchase flood insurance.
Regular maintenance will reduce the risk of water damage.
  • Clean and maintain gutters so rainwater flows properly. Direct downspouts away from the house.
  • Repair any roof damage.
  • Use drain snakes to clean clogs. Chemical cleaners erode pipes.
  • Do not place outdoor plants with invasive roots near pipes, septic tanks, sprinkler systems, or drainage fields.
  • Make note of the water bill. A sudden, random spike in charges could indicate a leak.

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