Best 30 Welding in Downey, CA with Reviews -

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By: frequenter
Arco Welder Repair Inc
i recently dropped off my wire welder for repair. I was waiting for an estimate but was told a technician would get back to me. Finally spoke to the rep that initially took my unit and he indicated the repair was already done. This surprised me because I hadn't received an estimate and I had set a limit of what I would pay because it was a very cheap unit. The rep indicated the cost would be about 75% of what I originally paid for the unit and well above my 50% limit. I advised the rep that had I known about the repair price via an estimate, I would probably not have it down and would buy a better unit. He was very courteous but indicated he couldn't do anything about it as the unit was already fixed. So, today I went to pick up the unit and met the rep. He told me he spoke with his boss about my predicament and the boss said to let me have the unit back without any charge. Wow, this blew me away. I told him I wanted to pay something but he said no, this is what his boss wanted done. I cannot thank Arco Welder Repair for this generous gesture and will certainly steer anyone with similar welder problems their way. Top flight operation! Dennis Y. 6/13/14

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