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By: Richard R.
National Tile & Marble Suppliers Inc
I thought I was getting a great deal when contracting National Tile & Marble Suppliers, Inc to supply the 32 x 32 Porcelain Tiles, materials and provide the installation. Be very careful when contracting with National Tile & Marble. I had experienced multiple issues and the owner Humberto Marrero is very far from being professional in dealing with the issues. Instead of attempting to resolve the issue, he adds more stress on the customer, as if the customer is to blame. List of Issues:1) Delivery of Tiles - Make sure your tile being delivered are not already cracked or chipped, because the Owner Humberto Marrero will dispute replacement or refund. I had 2 boxes of fully cracked tiles and several chipped tiles. It took an act of God to have him replace the boxes (difficult to reason on the issues). Take pictures of damage tiles, because your word means nothing to National Tile & Marble. 2) Scheduling - Be prepare to have them not commit to the time specified. You would need a minimum of two weeks for a small 1000 sqft project.3) Demolition - The removal of the first floor tiles was a incomplete. The two contractors from National Tile left some original chipped tiles in many areas. They did not remove the old thin set mortar from the concrete floor and even left some grout on the thin set. They also caused some minor damage to a water line with no offer to repair (I had to fix at my expense). Most importantly they left a mess. The floor was not properly swept, which circulated lots of dust throughout the house. Dust and thin set everywhere. 4) Tile Installers - Also contractors from National Tile, they needed guidance. If left up to them, they would have installed the 32x32, where it would have left a 3 inch tile at the end of a 25 ft wall. They were not clean, they left grout everywhere, left for us to remove (took 5 hours). They also left a mess in the backyard with cracked tiles and mortar mix stains for us to clean up.
By: Valentina E.
USA Tile & Marble
Diana Ramirez kindly assisted us with the important decision on what kind of flooring was best for our new home. She was very professional and has great experience. After looking in so many places and speaking to so many people we finally arrived at the correct place with the perfect person.Thank you so much USA tile&marble and Diana Ramirez for making this a great experience!-David and Valen
By: josiecollins
USA Tile & Marble
5 stars hands down. Extremely knowledgable staff and excellent merchandise both in quality and quantity. We had help every step of the way and those who worked with us made it a point to answer any and all questions and check up on the installations very often to make sure everything had been done correctly and according our expectations. Definitely recommend this establishment.
By: mariofernandez
USA Tile & Marble
A few months ago I purchased some granite for a bathroom remodeling in my house and there is no other place I rather come back to. Not only does USA offer a helpful staff and competitive pricing, but their selection is by far the most vast I have come across in South Florida. Mario.
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By: Danni S.
Parra Tiles
Great people, great products. Honesty can't be found just like that, this is the best place. I am remodeling my house and I am coming back for more tiles. Armando the owner recommends always to buy 10% more material in case you are short. A great experience.
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By: Koren L.
Parra Tiles
very nice materials in the store, make sure they have all the quantity you need before you buy

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