06/23/2014
By: Louise L.
Lucky Coney & Pizza
Lucky's food is actually pretty good, however, their service leaves something to be desired. Of the four times I ordered food from them, three times the order was received incomplete. On the last order, I spent TEN minutes trying to convey to the worker over the phone what I wanted, TEN minutes, and still the order was delivered counter to what I had ordered. Now, I can understand my order being delivered inaccurate if I had ordered a large, complicated or persnickety order, but I didn't. I [tried to] ordered two deluxe (french fries & salad) steak & cheese sub dinners. I was told by the worker taking my order that the restaurant did not offer the subs as deluxe, which was a surprise to me since I had ordered a steak & cheese deluxe the week before with no problem. Anyhow, I told the worker, "since you do not offer your subs as deluxe, just add two orders of fries and two salads." And I will reiterate this point, it took the woman TEN minutes, whilst never being put on hold, to input my order into the computer. Well, thirty-five minutes later my order arrived, with just the subs, no french fries and no salads. That was the last straw for me. I called the restaurant up and had them bring my money back. Three wrong orders out of four is bad business, and I will not order from them again until they hire some COMPETENT counter help. The phone workers there need to learn their menu and they need to familiarize themselves with the restaurants' computer software. Consistency in the restaurant business is one of the keys to success, and thus far, I have experienced nothing but inconsistency with Lucky's Restaurant, which leaves me wondering how long this restaurant will remain open.One note though, the delivery people were never a problem. My food always arrived timely and the drivers were always courteous. Indeed, the cooks and the drivers are not the reason for my dissatisfaction, rather, the ineffectual order takers are the reason for my decision not to order from Lucky's anymore.
04/03/2010
By: queenlisalisa
Capers
I just ate at Capers for the very first time and boy was I delighted! My husband and some of my friends have told me about this place for years and I always thought they were exaggerating. They were NOT! You pick your steak (New York Strip, Delmonico (ribeye), T-bone, or filet by the ounce, the potatoes are stuffed with a selection of broccoli, cheddar cheese, bacon, steak, sour cream and they are HUUUGE! We went at about 4:00 p.m. on a Saturday afternoon and we were seated and served right away. They say it can get real crowded and the place only seats about 50 people. The decor reminds me of a south side bar in Chicago---small, but clean, dimly lit with small square dining tables, no table cloths. Several big screens throughout, a nice sized bar, and very friendly wait staff. If you like steak, forget about the chain steakhouses and go to Capers----check out the pictures of the dessert. Oh yeah, my husband and I both got delicious, 12 oz Delmonico steaks cooked to perfection, dinner salad that we made ourselves, we split a stuffed baked potato and a pitcher of beer (they had 32 oz Miller lights on special for $3), a hunk of carrot cake and a hunk of chocolate cake, iced tea and the bill only came to $43. Let me know if you can top that!!!
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08/12/2015
By: Mrscox M.
Nicky D's Coney Island
***A REAL REVIEW***Great spot to pick up and goThis place overall is pretty good. I say this because I have run into some issues, but judging by surrounding circumstances I could understand why those situations happened the way they did. The food is great, it is always fresh. It is a little on the high price end but it is worth it. I love the Grilled Chicken pitas and they are generous with the chicken ;) which is a winner for me. I prefer to pick up and go. I have eaten inside and it is too stuffy- Also the waitresses are not very approachable or friendly, you would think that in a business they would stress that the waitresses be friendly after all they are the ones customers most interacted with.Parking Lot is so hard to get around, it is so tiny. They now accept debit/credit card which they didn't before, so that is great. I tell ya I never carry cash, but this is one place I always remembered to have cash on hand- back when they did not accept debit/credit card. The not so great dining in, and small parking lot- does not discourage me from going and picking up food from here and enjoying it!
05/16/2013
By: lovemystomach12
Gambinos Pizza
This place has recently opened in Detroit. I have not really heard of it besides their new opening. I was intially quite intrigued by the "deep dish" chicago style pizza. I thought i would give it one shot to either make the deal or break it. I am very picky about cleanliess and staff behavior. And Gambino's really did satisfy my every expectation in the deep dish pizza. It is worth every penny. Other pizzarias charge triple what Gambino's is now charging their customers. I was in awe when i walked in to place my order, it has a great family seating arrangement that i did not expect. You and your family can enjoy their selection in the restaurant, and you can order to go. The staff was extremely curtious and nice every single time that i have been there. If you are picking up, i would advise you to call ahead so that their is no wait. But all in all, since my first visit, i have not yet ordered from any other pizzaria in the Dearborn/Detroit area. If you ghave not had the chance to try it yet. You are missing out. !
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08/17/2015
By: Nicole S.
Motown Coney Island
Well when I first walked in I was not greated or seated. It took about five minutes for some one to come and talk to me. The server who approached me was not my server but she was kind and Curtis towards me. It was at least 20 minutes before I was greated by my server. I do know they could use a couple more servers they seem to get pretty busy at lunch time. When my order arrived the portions was over what they should serve. The taco meat was spicy and I sent it back. This time I order a chicken cordon blue. It arrived a little faster this time but the lettis is a long string of lettis. Dispit the long lettis it was jucie and well cooked. The restraint is clean and the people are friendly but they need to pay attention to how long some one is sitting in there sections I waited all together 42 minutes for my mean the right way. Nit to mention I saw many mistakes the servers made. Mixing up orders and running around. They need more workers.
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09/06/2015
By: Shauntavia A.
The Bridge
this place wont make it the next couple of months, i ordered the salmon burger and it was falling completely apart, i had to eat it with a fork! it wasnt all that tasty either, and the manager didnt care what we going on he just kept watching whatever game was on, and the only upside to this experience was our server Daniel, my family could tell he was doing whatever he could to better our experience, including speaking with his manager on 2 seperate occasions, before he finally deciding to peel his eyes from whatever game, to come speak with us. all in all, Mr. Gooden isnt fit to manage McDonalds, and this place would be better if more people like Daniel were hired, also the busser checked on us more then the manager, meant to catch his name. 2-stars only because of my server and busser, everyone else should be fired
09/11/2012
By: leighbaby
Kontinental Kollision Inc
I had my car repaired here, I used my own cash I got into an accident as well as I was expirencing some grinding coming from my vehicle previous to the accident. Keith (the owner) *For the person who wrote a previous review, who cares if they are white or black or purple?* told me to have it brought in and he would write an estimate. They took care of me like no other collision shop could have. They will definately be of service to you and take care of you as long as you show them the respect that you would expect back! My car came out and it looked gorgeous (to me) It's amazing how a car all smashed up can come out looking like it did, and the grinding noise was gone ( he said it was the breaks!) So, I will definately be recommending this place to my friends and any one else who comes across my path!
05/04/2017
By: Tracie G.
Happy's Pizza
I will never ever order or eat at the Happy's on west 7 mile I placed an order and it was wrong, when I called up there to tell them my order was wrong they offered me $3 off my next order I declined that offer and asked for what I paid for they told me to bring my order back and they would put BBQ sauce on my fries I declined that as well. I went up there to get a refund the lady was extremely rude I asked why she was mad when they were the ones who messed the order up I then asked for a manager she started she was the manager I then as could I speak to someone over her she rudely said that's what you get when u live in Detroit then told me to call corporate that was the rudest and racist thing I've ever experienced. I will never patronize Happy's Pizza again!!!!!!
12/21/2014
By: Martika L.
Royal Barbecue Pizza
had been waiting weeks to taste the royal stir fry.. I ordered my food at 9:45p.m the delivery driver went to the wrong hotel.(I gave them the right address like six times to six different while I was in hold for 10min just trying to order the food) than once he got to the right hotel he claimed that the elevator wouldn't come to the 16th floor . (which wasn't true). a refund wasn't given... seem Like the workers tried their hardest NOT to give me a refund and they were so unapologetic ..Any who once my food arrived at 11:47p.m it was ice cold and had to be reheated .. then to make it even worse it tasted like straight up soy sauce.. wasn't much flavor at all. #justmyexperienceand #review Detroit #royalbbq @royalbbqdetroit
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08/18/2008
By: galleyne
Gregg's Pizza & Bar-B-Que-Livernois
Hello to anybody whose listening Greggs pizza puts the boom in the bomb .I have been going to greggs since I was a child that was early 70's we'd go to greggs look thru the windows and watch the guys toss the pizza it was just a wonderful part of the process. now they do thing a lot faster and yet some how they kept the great taste. I know longer live in Detroit but you can best believe when I do come home ,I got's to have greggs. Thanks for maintaining that same good taste..p.s they miss rated you it should have been rated a 10 it must be the staff and not the food. At-any-rate customer/soldier for life. For real For real
Tips & Advices
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