Midas Auto Service Experts
Automobile Parts & Supplies
981 E Oakton St, Des Plaines, IL 60018
7:30 am - 8:00 pm
7:30 am - 8:00 pm
- Tue - Thu
7:30 am - 6:00 pm
7:30 am - 8:00 pm
7:30 am - 4:00 pm
Primary Phone: (224) 567-8006
Phone: (224) 567-8006
Primary Phone: (847) 298-3396
Fax Number: (224) 567-8006
TollFree: (800) 621-8545
General InfoVisit Midas in Des Plaines located at 981 East Oakton Street for complete auto care for your vehicle. Visit us for regular maintenance visits, a routine oil change, new tires, or repair services on your brakes, muffler and exhaust, suspension, air conditioner, or any other mechanical or electrical component of your car.
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STAY AWAY! Went here for simple oil change and booked apt. online. I went in to Several people and chaos at the front desk. I just sat down and waited. Was not a problem really. The mgr. checked me in then and he was nice. I asked if they could replace the turn signal too and he said yes. after waiting awhile a man other than him told me the other things that my car needed. This was fine and I already knew from another place too. I joked a little and sensed that the man seemed to be acting strange and made a rude comment about my car being older. I have to say he was the black man there. Im only saying this because I felt maybe he had a personal problem with me and not the other way around. It was so weird. I like people of all races. But he seemed to not like me for some reason as it got even worse. He told me the total and I asked if the turn signal had been fixed too. He said yes. Then I go out to the car and checked. It had not been. I went back in and he asked if I had let the mgr. know about it before. I said yes and why don't you ask him. He said no its ok. The tech said it wasn't on the ticket. Funny too throughout all of this the mgr. was right in small room behind the counter and could hear im sure but never came out. After they fixed it I left again thinking I had the price quotes for just the few things my car needs. Not even much but he said was old clunker. Its 2002 but well maintained. I go back in and he just said you declined and it says on there. I said I know but could I get the prices. He then struggled for a very long time, not saying anything. I went to sit down again. Another woman in there seemed concerned and said "what is going on". He had no personality or ability to communicate, again I don't know if it was personal. He then quoted me for more work than he said at first I needed. I called and he still said that I needed both sides of something he first said one. I thought of calling the mgr. but just feel he must be useless if he lets all of this go on. Not huge deal but so unnecessary and strange. Please at least women, don't go here!!
I took my car here to get brakes done after the full brakes replace still making the noise I took it back they said its the caliper, I take to another shop they said its the brake pad they using the very cheap brake pad unless you get the expensive pads. I never go back here. Poor service
Cheat. Old but still good parts are broken here in order to justify replacement of many unnecessary other components.
The cost of replacing brake pads exceeded $600
The car only needed a replacement brake pads.
Beware of Joe Buczkowski -manager.
I've been meaning to write a letter to Midas's corporate office, but have unfortunalety been very busy. So I figured this may be the next best thing. I've never felt more at ease in leaving my car than I feel with leaving it at this Midas. From the moment I stepped foot inside that location, I was made to feel like family. I'm a young girl, so I obviously had doubts of being financially taken advantage of by anyone ""fixing"" my car, but I was soon put to rest with the help of the manager, Tim, and his great staff. I highly recommend taking your car to Midas for ANY repair concern!
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