Johns Garage in Des Plaines, IL with Reviews - YP.com
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06/22/2017
By: Miguel C.
Quick Service Auto Center
CONSUMERS BEWARE!! THIS PLACE IS A SCAM!!Took my car in for a regular oil change. Later that day my car stalled in the middle of the road. The “genius” who serviced my car earlier in the day, apparently replaced the oil filter with one that was the wrong size. That caused most of the engine oil to drain and almost blew my engine. Had to take it in to a different shop to get my car back to a usable state. When I confronted the suppose “manager” of this shop, Jose, he was very unprofessional and declined to cover the cost of the damages that was caused by them. He even said that if I tried to write a negative review on Yelp, that he would have it removed “like that”. Well good luck with that buddy, I’ll put this review on every site that I can find which list this horrible business. I’ve already reported this unpleasant business transaction to the City of Des Plaines and the Better Business Bureau. If you are a consumer that was scammed by this place, I suggest that you do the same. I’m also in the process of taking legal action so that they learn a lesson and understand that not all consumers will tolerate their ignorance and incompetence.
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02/06/2016
By: Karen K.
Pat & Chucks Auto Repair
VERY BAD EXPERIENCE!! So odd there are good reviews but I guess they get by. Even so, i had a new battery installed just a few years back. I asked to have the headlight cover replaced. Was given estimate then after it was done he takes me over to the car to show me and says "oh by the way the cover doesn't match the other one. Its my front headlights one cover is clear and now the other one is very dark light black. Looks so strange. He said they didnt have clear one in stock. I wish they had let me know before doing it. Cost $200. I even went back to them and it was a mistake. My car was making a noise from front end. Also a few other things. They let me drop car off after hours. I put a note and key in door. 3 days went by but they are up the street so wasn't concerned. I call them to find out they haven't looked at it. Another day still nothing. I call and am told that I need new tires. He sounded very strange and agitated.
01/04/2016
By: Ron15@comcast.net S.
Jba Autowerks
Ronal Stricklin, Des Plaines/12/31/2015 When my car began leaking oil real bad, a co-worker told me about jba. So I had it towed in. They said they would look at it the same day, and they did, also they fixed that day. The price was very, very reasonable. Odie, the owner, was very friendly. I would definitely bring my car back the next time it needs service.
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07/25/2015
By: Mary ann K.
Midas Auto Service Experts
STAY AWAY! Went here for simple oil change and booked apt. online. I went in to Several people and chaos at the front desk. I just sat down and waited. Was not a problem really. The mgr. checked me in then and he was nice. I asked if they could replace the turn signal too and he said yes. after waiting awhile a man other than him told me the other things that my car needed. This was fine and I already knew from another place too. I joked a little and sensed that the man seemed to be acting strange and made a rude comment about my car being older. I have to say he was the black man there. Im only saying this because I felt maybe he had a personal problem with me and not the other way around. It was so weird. I like people of all races. But he seemed to not like me for some reason as it got even worse. He told me the total and I asked if the turn signal had been fixed too. He said yes. Then I go out to the car and checked. It had not been. I went back in and he asked if I had let the mgr. know about it before. I said yes and why don't you ask him. He said no its ok. The tech said it wasn't on the ticket. Funny too throughout all of this the mgr. was right in small room behind the counter and could hear im sure but never came out. After they fixed it I left again thinking I had the price quotes for just the few things my car needs. Not even much but he said was old clunker. Its 2002 but well maintained. I go back in and he just said you declined and it says on there. I said I know but could I get the prices. He then struggled for a very long time, not saying anything. I went to sit down again. Another woman in there seemed concerned and said "what is going on". He had no personality or ability to communicate, again I don't know if it was personal. He then quoted me for more work than he said at first I needed. I called and he still said that I needed both sides of something he first said one. I thought of calling the mgr. but just feel he must be useless if he lets all of this go on. Not huge deal but so unnecessary and strange. Please at least women, don't go here!!
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06/25/2015
By: branditwins
Best Auto Sales Service
In my opinion I would look for another business who cares about their clients and their well being I purchased a car about two and a half weeks ago from the owner Sam I am led to believe that this is a flood car 99% of the car is rusted underneath and there are pipes that are welded and rigged with mud flaps to keep the bottom of the engine intact so it does not fall. I was mortified when I found this out I asked him if he would take the car back and he said no you bought it as is its yours but as a dealership you can't legally sell this to someone and get away with it I am heartbroken that I have lost my disability money that I have been saving I am a mother of two and now with no vehicle.
03/26/2015
By: Fried M.
Ace Auto Body & Repair & Towing
This is hands down one of the best dealerships that I have ever gone too, I went to 12 looking for the car I wanted. They were very willing to work on the price and gave me a fantastic interest rate! The staff was really friendly and willing to make the deal right! I felt no pressure to buy, and every single question I had was answered with incredible honesty. I would absolutely recommend this dealership to anyone looking for a car.
03/18/2015
By: Jacent B.
Ace Auto Body & Repair & Towing
I've been using Ace Auto for years now for all my car needs....body repair and mechanical work. Their labor rates are very fair and they do a great job in a timely manner. If something goes wrong, they stand behind their work and get it right. I tell all my friends about Ace if they need a reliable place to get their car fixed without getting robbed from dealerships or shady shops. They've all been satisfied and go back for all their car issues. I can't speak to the auto sales part of the business but it seems like they have a good selection and reasonable prices.
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03/11/2015
By: Tara M.
Goodyear Auto Service Center
Tom (the owner) and his crew have done much work on my family's cars over the years. Sure, I've gotten a little sticker shock at the cost of some big ticket repairs, but such is the expectation when you drive older cars with a lot of miles. I'm not sure if we started going to Klasic Tyre because my husband wanted new tires for his car or because we needed something done and our old mechanic wasn't around anymore... but we've been going to Klassic Tyre for several years. Oil changes, breaks... always bring the cars in for those maintance issues... but we've also brought our cars in for bigger issues. They are honest, they don't pull punches with us if it would be dangerous to us and others on the road to not get the work done, but if it's not something that NEEDS to be done immediately, they always let us know so we have the opportunity to make better decisions on when and where (if we so choose).The service and staff are great, we really haven't got any complaints.I recommend stopping in if you're looking for a new garage, we keep going back and have no complaints.
03/10/2015
By: Urbanus K.
Ace Auto Body & Repair & Towing
I am now a proud owner of a beautiful Audi A4 Quattro as my first car. This dealership is really honest and they help you out to a great extent. I highly recommend this place because even though the dealership next door is much more bigger and fancier, this one keeps it simple and down-to-earth meaning it's less frustrating to look for a car and less intimidating also because the guys next door wear suits so you feel like they won't take you seriously unless you're rich and fancy with an expensive taste. All in all this place is most likely the best dealership in town for used cars.
03/03/2015
By: Marge N.
Ace Auto Body & Repair & Towing
Great work. And they kept their world when the car will be done.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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