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08/16/2015
By: Cj W.
Hooks & Chains Towing
Very professional service and equipment! My car is my "baby" and couldn't have been in more professional hands and a very new, state-of- the-art, shiny red tow truck. Exiting a city park late at night (I had been volunteering at a Parks and Recreation event), with no street lights on its only exit, my car's right front wheel barely went off the road next to a culvert. My wait time ended up taking an hour, but it was well worth it. I'm only calling Hooks Chains and Towing the next time I need assistance. The bill was very reasonable. I was advised to contact my insurance agent for its reimbursement in the morning, and that bill was on a form (that explained the details) I could directly hand to my insurance agent. Thank you!
08/14/2013
Hooks & Chains Towing
While they sometimes can be hard to get a hold of, (there are only two people there), they made sure I was taken care of and satisfied with their service. They are available 24 hours which is very nice. If I ever need a tow in the des Moines area, they will be the guys I call.
12/20/2012
By: chaurlybrown
Compass Towing llc
My car got stuck in the snow on the east side of Des Moines, I called compass towing and they were able to send out a truck so quickly!!! Fast service and friendly aswell. I liked compass towing's page on fb and reccomended them to my friends. :)
10/24/2015
By: Vicky H.
G & S Service Inc
Thank You to G & S Towing! We had a blowout on I-35 last Sunday (football Sunday) on our way to Minn. The driver was very courteous and calming after sitting on the shoulder for almost an hour. Thank you again!!
07/17/2014
By: Jacque J.
Hooks & Chains Towing
I broke down south of Des Moines. I googled for a tow truck. Hooks and Chains popped up. They got there sooner than they said they would. Thanks guys! I was able to meet the rest my deadlines for the day!
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01/27/2017
By: Dawn T.
Crow Tow
Wow. My daughter was stranded and they got to her right away. The driver was helpful and took care of her car so fast. Thanks for all they do!
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08/01/2015
By: Andrea C.
Hooks & Chains Towing
This guy is great. He believes in customer service. Very timely picking up my car and transporting to shop for work.
09/21/2016
By: Utahna G.
Crow Tow
Great company. They got me out of a real jam when a deer plowed into my car. I recommend him highly.
Tips & Advices
Yes, most roadside assistance coverage plans offer towing services. There might be certain restrictions, however. For example, the plan may only cover towing services for a certain number of miles. Drivers should check with their providers for details.
Which cars are covered depends on the roadside assistance provider. AAA services are available to members and not specific to any vehicle. As long as members pays their dues and have their membership card on hand, they can use AAA for someone else's car. Generally, auto insurance plans cover the car itself, not the driver, so people can't use their roadside assistance for another. However, details vary between providers, plans and local laws. Drivers should consult with their insurance providers to see whose cars are covered.
Roadside assistance coverage varies depending on the provider. However, they generally include:
  • Tire change
  • Battery jump start
  • Towing services
  • Locksmith service
  • Minimal mechanical labor
  • Delivery of oil, fuel, batteries or other parts
If a driver has a flat tire and no spare, roadside assistance services can deliver a new one. However, these services will not pay for the cost of the tire. That will be the driver's responsibility. Based on the location, some will tow a car to a tire dealer.
Most roadside assistance plans offer gas delivery and service. However, clients are generally responsible for the cost of the gas.

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