While the owner is very pleasant and friendly and the work she did was done well, my complaint is two fold. 1. I asked her to add a small cuff around the sleeve with the same MATERIAL I was having added under the arm to make the sleeves fit better. The material was different from the rest of the top so I wanted to tie it in by having a small cuff of the same material. I also asked her what she would charge to do all of that. She told me between $45. -$50.00. I agreed to that. When I picked it up today she said "Oh I didn't add the cuff on the sleeve because I thought it would be too long." I wasn't happy that she ignored my request but what could I do? I need it in a few days. So I went to pay and she charged me over 68.00!!! What!? To open a seam and add 4 inches of fabric!? (that I provided btw). That was not right. It should have only been about $30.00. Ripped off.