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By: Gary B.
Aptive Enviornmental
By Gary B. (6/28/17) for Aptive EnviornmentalThe complimentary introductory "service" by Aptive Environmental was done Tuesday June 27, 2017y as described in the Service Agreement presented and described Monday June 26, 2017 by the Aptive Environmental sales representative Ryan Plante. While the guy (technician?) was here for the "service", I was working east (and close) to my house. So I was home and had ample opportunity to observe the technician while he was present. On a scale of 1 to 10 (with 1 the worst and 10 the best), my opinion of the "service" yesterday is a 3! My opinion of the "service" is a 3 only because the guy showed up and was friendly.The technician was here only for a total time of 30 minutes or less to do what was described by the sales representative as a $229 gratis complete introductory (initial) service. A large portion of the total time the technician was here was for preparing something by his pickup truck and was not devoted to treatment activities! Plante made a "big deal" of emphasizing my landscaping and that the entire perimeter of the property, including the landscaping and my yards, would be treated. I NOT observe the technician to go anywhere near the perimeter of my property nor did I observe him in the yards. My landscaping includes decorative rock around the front lawn. Plante emphasized that the rock would be treated. I did NOT observe the technician go anywhere near the decorative rock nor did I observe him treating other areas of rocks, etc. I could go on, but this message has limited space. You should get the message that I am very unhappy with Aptive Environmental and certainly would NOT recommend Aptive Environmental to anybody! In fact, if asked about Aptive Environmental, I will express my opinion of Aptive Environmental.I am fortunate that I did not need to pay $229 for this "service". I think I just may send this to the Better Business Bureau and the Denver Consumer Protection Agency!
By: bee-be_gone
Edge | The Service Company
I guess they are OK. We have been a customer for 2 years. We switched from Terminix to Edge because Terminix did not remove bees nests and Edge is suppose to. So we went with them. When we had our quarterly service 2 weeks ago a young cleanly dressed Edge technician treated our house. Today we discovered that our back patio is full of tiny bugs, and also we discovered bees nests on the trampoline. So today is Saturday and I was happily pleased when I phoned them and spoke to a very nice lady at their headquarters, and she arranged for their technician to return on Monday to treat the problems. She told me that with all this summer heat such bug problems are to be expected. So how can anybody complain about this responsive service like your folks below. Plus it seems like the complaints are about the sales people and not the technician treatment. We have not really had bug problems. And Mr. Terminix...please note that Edge does bees. I hate bees. I wish bee hive collapse syndrome would wipe out all bees above 5000 feet, which would certainly cover my house in Colorado. So if you go elsewhere to a different company you better see if they cover bees. Yah, I don't know if bees and wasps are the same. I know Edge does not exterminate bumblebees. But they do take care of my bee hives that I am too afraid of to take care of myself. Of course if I am suddenly displeased on Monday I will let you know about it. But for now I am a two year long term pleased customer of Edge.
By: jillianalexander
Edge | The Service Company
@JoeHatingfield23...You should be ashamed of yourself. For a company that I've researched and found to have 11,000 regularly serviced customers in Denver and growing, it doesn't sound a company that is hurting to me. I met the salesman you are referring to. He said your son instigated the aggression and disrespect to him, telling the salesman multiple times to "go screw yourself" and "you're such a dumb a$$" which you failed to mention. Also, that your garage was wide open and could be seen from the street (no need to be "peeked" in to). The paint on the walkway was completely dry and your son cursed and yelled at him only AFTER not before he walked on your dry doorstep. You didn't mention that either btw. If you're going to try to slander an upstanding company like Edge Pest Control, at least state the whole story. I heard your neighbors literally next door and across the street still ended up using Edge service from the same salesman even AFTER you tried to coax them out of it... is that true? This shows how much your very own neighbors trust your opinion. NOT AT ALL!!!
By: jwdiggs
Edge | The Service Company
Edge has been great. My wife signed up with them a year and a half ago. She has had no complaints. I actually talked to one of their technicians for the first time last week. He was very cordial and professional. I am writing this review because a sales rep from another company came to my door and told me all sorts of bad things about this company. I called them and talked to the manager who cleared up all of my concerns and reassured me of what they were using at my house and and since we have had good results with them and I researched their product I have nothing but good to say. It's too bad some competitors have to stoop to that level. I would recommend Edge Pest Control. Thanks!
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By: Natasha T.
Aptive Enviornmental
The tech was great and very friendly. He was very knowledgeable and explained everything he was doing. I am not sure if there was a miscommunication when signing up for the service, but when I spoke to the rep that signed me up, I think his name was Spencer, he told us that a technician would come in the house and remove all of the spider webs from the attic and the basement as to make sure spiders were not able to travel between the walls this way. If this could be explained as to why this was not done it would be greatly appreciated, All that was done was the outside was sprayed and a rat bait station was placed in my back yard.
By: Sarah S.
Edge | The Service Company
Edge has been coming to my house in Arvada for a little over a year now. A nice young man came by last summer when my neighbors houses were getting taken care of. He offered us a special deal and we have been very grateful for the time and care that Edge puts into every service. They offer free treatments in between the ones that are regularly scheduled if we ever need them. They are polite, professional and their service works great.We were using a big name brand company before but they weren't taking care of our wasps, Edge DOES remove wasps and keep them away. My son is allergic so we've been very grateful!
By: Haley T.
Edge | The Service Company
It amazes me how many people try to blame businesses for keeping contracts. When I signed my contract with edge pest control I expected them to keep their end of the deal and I knew I had to pay for it. Really people? You really think it's the company's fault that you decided to sign a contract that you didn't read? Edge has given my family a great service for 3 years now and we will use them for years and years to come. Just be smart people, you can't get something this good for free.
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By: aknoedler
EcoFirst Pest Control
I've used them for about a year and a half after having a flying ant infestation in my basement. They are great on their regular service calls and have come out for additional calls very promptly when I have had issues arise. Their technicians are super friendly and professional. And I have not seen a single flying ant since I started!
By: Lilly Y.
Edge | The Service Company
A very nice young man came to my door this morning and found some spiders in my garage that I didn't know were there - Eek! I would have signed up with him right then but my family is moving next week to Ohio. He was very knowledgeable and respectful to me and my children. If they had services in Ohio I would sign up there!
By: Jenny G.
Aptive Enviornmental
Walker was great at listening to my concerns and patient when answering the numerous questions I presented to him. He did a great job of inspecting the exterior and interior for mice and rat activity. I'm anxious to see him again in 30 days to know how the trap is working and also to be rid of these pests! Thank you, Jenny
Tips & Advices
Fumigation is dangerous to pets and humans. Liquid termicides, however, are safe to use around pets.
No. Because termite infestations are considered preventable, most home insurance policies do not cover treatments or damage.
It's best to treat an entire home to ensure the termite infestation is completely eliminated. Spot treating costs less, but increases the likelihood of missed colonies. In addition, spot treatments can make a home unattractive to future buyers.
The cost to eliminate termites varies depending on the method. Bait costs between $150-$300, while fumigation costs $1,300-$2,500. Heat treatment costs around $1 per square foot, so a 2,500 square-foot home would cost $2,500.
The length of time depends on the process used:
  • Fumigation takes approximately five days. The termites die quickly, but homeowners must remain out of the house until the chemicals clear.
  • Bait exterminations can take months to destroy an entire colony. The bait kills termites during the molting process. If an insect eats the bait and does not molt, it is unaffected.
  • Heat extermination takes approximately eight hours and is environmentally friendly. This process heats the home to 150 degrees F.

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