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10/09/2014
By: Vanessa C.
Einstein Plumbing Denver
Reworked an improperly, not up to code, gas line in the attic to the central air conditioner-heater. Removed the ancient soft water loop, venting, and the gas line in order to move the gas water heater back into the corner of the garage after removing some cabinets. Replaced gas venting for hot water heater which also was not up to code for 20+ years. The Denver plumber that came out cordinated all work with roofing contractor.Although this is a story about gas line plumbing, it begins with a new roof. After19 years in our Denver home, we finally went to replace our 27 year old cedar shake roof and while the roofer was giving us the estimate they discovered that the handyman who had converted an electric cooktop to a gas range a few years back had rerouted the heater gas line and it was not up to code. The Denver roofer would not replace the roof until this was made right. They also noticed that the gas hot water heater was not vented through the attic to code. So we went to online to find a gas plumber in Denver. John from Einstein Plumbing came out almost immediately to look it over and we decided to ask for a couple of more items, including moving the water heater back in the garage a few feet (it had been in front of a cabinet we removed,) removing the soft water loop at the same time, and adding a line into the back yard to convert my propane grill to a natural gas grill. The estimate for this work was $1,100. John and Einstein Plumbing scheduled the work almost immediately, moving the water heater and simplifying the plumbing and setting up the attic gas line appropriately in our 115 degree July weather. He did it so everything was capped off waiting for the old roof to be removed. John was very courteous and professional, explaining what needed to be done and doing it with speed and quality. He had to wait several weeks to complete the job to meet the roofer’s schedule, but the office staff stayed in constant contact and was more worried about coordinating the work with the roofer than getting paid for the part that was already done. John came out to move the vent through a jack in the roof, but the roof took considerably longer to remove than we thought, so I turned off the gas to the water heater and allowed John to get as far as he could without actually having the roofer to the point they needed to be. This was all work done late in the morning on a hot humid late July day in an attic that intensified that heat. The next day when the roofer was finally ready, John came out and finished the work. In the end, the meter proved too small to hold the additional gas line to the barbeque and the final cost wound up at $950. This was $175 higher than the original estimate for the components of the job John was able to complete. We were happy with the final cost because Einstein Plumbing and John had to come out to the house several more times than originally planned and the roofing job was much more complex to coordinate. We have had a lot of work done on the house this summer, all with great Plumbers in Denver and every job proved more difficult due to some jury-rigging by the previous Denver Coloardo home owner. The plumbing was not exception, but now we know it is done right. All-in-all we were very pleased with service, responsiveness, quality, and willingness to coordinate with our other Denver plumbing contractors. We will use Einstein Plumbing again in the future and are planning on calling them back as soon as the gas company changes out our meter for a larger one.
11/19/2014
By: Lisa G.
Einstein Plumbing Denver
We used Einstein Plumbing a couple months back on what ended up being a costly plumbing repair job to our home just outside Denver, Colorado due to some tree root damage to the pipes. Having an older home, they recommended we camera the Denver plumbing lines and we paid significantly for this service, to the tune of 500+ dollars. The initial job was completed, but much more expensive and time consuming than we were originally quoted.  When it comes to home repair issues these things can happen. We felt that we were paying a higher premium to work with a reputable company based on their reviews and the plumber was courteous and knowledgeable. Flash forward to yesterday, we checked our camera video to help identify a related issue for our ongoing Denver home renovation.  Our general contractor requested to see it and so we pulled it up on the computer.  Imagine our shock and horror when the DVD was completely blank! We tried to open it on another computer hoping it was some kind of glitch but nope - still blank. Our Denver contractor told us he's actually seen this happen to a lot of people with various Denver plumbers through the years. We were furious! After all, we paid a high price tag to get the best service possible. Surely, we figured Einstein, being a reputable Denver plumbing company, would either have stored our DVD on a backup system or they would re-camera the lines for free since this was their mistake. Well, my husband called today to let Einstein Plumbing know of their error and request support. My husband was dismissed and told by their plumber repair person that, "Sometimes it doesn't get transferred to the disc properly, sorry." My husband then asked them to come out and re-camera the lines because this was already a service we paid substantially for and need the documentation for renovation and re-sale purposes. He was told a Denver plumbing manager would need to be called and we would get a call back. Later in the day, the same service person called back and told my husband per management they will not re-camera for free and they would charge us full price. Then, he proceeded to blame us for their mistake claiming we "probably demagnetized the disc." Seriously?!! Obviously we kept the disc safe in its protective cover. So, basically they tried to deflect ownership of their error by putting all the blame on us. My husband assured the denver plumber service worker the disc was stored in a safe manner. The service workers just shrugged him off and offered nothing in the form of remediation.  In short, the company took no accountability for their mistake, blamed us, and have refused to rectify their error.  As it stands now, we will contact Einstein plumbing again, request to speak to a manager and try to get this mess sorted out. Update to follow. Word of advice: If you get your plumbing lines camera'd by any plumber just make sure to watch that DVD the very same day so you don't end up with a blank $500 DVD!
12/02/2012
By: thisoldhouse
Proper Plumbing Solutions
Great company. Here is my experience.I recently purchased a 3-apartment complex in the Denver area as a foreclosed rental property. The project needed a number of renovations especially in the area of plumbing. I contacted many plumbing firms in Denver Area for estimates of service and repairs. I was immediately impressed with the company Proper Plumbing Solutions Inc. and Master Plumber Derek Veen. Derek really took the initiative to thoroughly understand the issues of the property and put together a comprehensive yet reasonable plan of what and how the items should be addressed.Derek made great recommendations on the products and revisions of the plumbing infrastructure to support the needs of the building and that were cost effective. He also made great changes to the serviceability of the layout in the design of his work. Derek is well versed in the plumbing trade and takes great care in every connection that is made and has great communications throughout the process. He utilizes the latest technologies in the trade.If and when I have another project I will contact Derek Veen again for services, as I could not be happier with his work ethic, end product and service.I highly recommend Master Plumber Derek Veen for your project large or small. There are a lot of rip off artists in this field and one needs to be careful. Proper Plumbing Solutions Inc. is a clear choice here.
02/09/2015
By: Walter C.
Einstein Plumbing Denver
I received multiple quotes from a few local Denver plumbing companies and Einstein's pricing was right in alignment with all others. The reason I chose Einstein Plumbing was based on the initial quoting process...John came out and walked me through a variety of issues I was having and thoroughly explained the possible root causes.I had a bad pressure regulator, a drippy shower head and 2 toilets that "ghost flushed" (would flush at random times and waste water). In consulting with John he quoted all 3, but recommended that we start with the dripping shower and pressure regulator, and see whether replacing the pressure regulator would fix the ghost flushing. Since my water pressure was really high, he thought that may be a reason for the ghost flushes but if not, would have to rebuild the toilets.All other Denver plumber companies automatically assumed a rebuild was needed.John and Daniel came out and worked quickly. They were done in about an hour. As it turned out, replacing the pressure regulator fixed the ghost flushing, which saved me hundreds of dollars in an unnecessary rebuild. I highly recommend Einstein for any plumbing needs.
03/13/2017
By: Jill R.
Rooter Town
I called late last night because our sewer was backed up. They were nothing but polite and had Jared was out in an 1 1/2 hours. He tried to snake the drain to no avail and called for extra help. He was really professional and on top of it. This morning the extra help showed up. Jesse, Joseph, and Bobby came out to jet and scope the drain. Long story short my son dropped a plastic bottle down the clean out and it got wedged in the pipe. They managed to drag the bottle back out with some very handy work and saved me close to $10,000 and the pain of digging up the sewer line. They were professional and creative problem solvers. They thought quickly on their feet and were willing to keep trying to save us the money. Because of their quick and creative thinking I'm going to be able to pay off my student loan with the money I had saved instead of paying to have our yard ruined. I cant express how grateful I am. There are no words really, but thank you from the bottom of my heart. Our family appreciates your hard work. We cant recommend Rooter Town enough.
08/15/2012
By: kyea.menippeah
Good Plumbing Service CO
I had a good expereince with this company. I reported to my landlord that I had a back up sink and dish washer and The 2 Steves were at my apartment an hour later. They got right to work, made sure they didn't make a mess or spill water and if they did spill they cleaned up , as they did the area entirely before they left. I am not sure of the charges or amount but my landlord aid they were "fair in their prices." It took them about 30 minutes and they were finished. They also answered all my question without being rude or dismissive and told me what I should do to avoid the issue in the future. I would recommend them from my expereince.
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10/24/2015
By: Jo M.
Applewood Plumbing Heating & Electric
We are very pleased with Applewood and feel you get what you pay for. We had our hot water heater replaced (14 years old and needed to be replaced before selling house in a couple years) and a part in our kitchen faucet replaced (leaking handle). Technician was pleasant and explained things and how things worked. We were pleased with the quality of work. We have used Applewood for other services and feel you get what you pay for. We have had problems with going with the cheaper companies for other things such as windows, kitchen renovations and have regretted those decisions.
10/13/2016
By: Kelly C.
Smg Plumbing
SMG plumbing did an amazing job! They're honest, hard working, and will do what's in your best interest. They're up front with you in what they recommend and they keep you informed throughout the process. I'd highly recommend them to anyone looking for a great plumber!umbing did an amazing job! They're honest, hard working, and will do what's in your best interest. They're up front with you in what they recommend and they keep you informed throughout the process. I'd highly recommend them to anyone looking for a great plumber!
10/23/2013
By: Kj O.
Project X Restoration
I had a hot water tank bust in my basement. There was enough water to cause some serious damage. I called around to find out pricing and how quickly someone could come out and help me with the situation. 7 phone calls later I found Project X and not only were they happy to get someone out that day, they were professional and compassionate to the stress I was under. They did a wonderful job taking care of the water and fixing the walls that had some damage. Thanks Project X.
07/30/2013
By: ianloofbourrow
At Your Service Plumbing
We actually just finished with At Your Service Plumbing and they did a fantastic job. They worked so hard and you could really tell the difference in the professionalism and the integrity of the workers and this company. We could not be more thrilled with the work that they did, the knowledge they shared, and the compassion they showed us. We are so relieved to be done with that problem and for them to have fixed it properly and right!
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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