I will NEVER do business with this group again. Becasue their properties have bedbugs and they always told a lie! So disgusting and disappointment. DO NOT rent or buy from this group unless you want to get bedbugs to bite you, waste all your money and time, and go to hospital. Their management is super poor and extreme unprofessional. Be careful! Ann Lampert Realty Inc was incredibly rude. Please read all the people's reviews to this group, such as google reviews and yelp reviews, and you will find out the Ann Lampert Realty Inc is such a really bad, terrible, and awful group. Because their reviews are extreme low on all the review websites. Again, BE AWARE, DO NOT rent or buy from this group!
09/24/2017Realm Realty & Management
Realm Realty & Management is an absolutely terrible company. I am appalled that any business that operates in the manner that they do can continue to stay in business. Realm Realty & Management's customer service (Shanon) is simply atrocious. Phone calls to customer service do not get answered, nor do they seem to hold office hours (we have waited outside the office). Example: called twice on Monday, three times on Tuesday, two times on Wednesday, and at each attempt a voicemail was left - missed the callback on Wednesday by less than a minute, called back immediately only to be forced to leave yet another voicemail. Infuriating experience.This company deserves negative stars or a large number of black holes, because that is where you can expect your customer service requests to end up.Realm Realty & Management has taken an amazing property and thru their sheer neglect and incompetence we have witnessed the property's decline.
09/24/2017Realm Realty & Management
The main office person Shannon is perhaps the rudest human being I have ever encountered. As tenants, we have always payed our rent on time and treated the property with the care we would our own home. This is irrelevant to Realm and especially Shannon, as they seem to treat all tenants as criminals or deviants anytime there is the slightest issue or even inquiry posed to them.In all fairness, most maintenance requests have been handled promptly but do not expect much as far as quality (holes left unpainted & unpatched, mud dragged through your home).They are supposedly under new management but as a tenant you are unable to get a hold of anyone but Shannon. Even though we like our home I cannot recommend this management company due to the complete lack of customer service.Property Owners beware!!! Until they start taking their business seriously and hire competent help, it would be ill advised to have them represent your property.
By far the worst management company I have ever had to deal with. My roommate and I moved out of the Piranesi apartments at 1120 Delaware St in Denver on October 31st and have yet to receive our deposit. The lease states that legally, they have to give us our deposit back within 60 days unless their is some big reason that they give. Which they haven't. It is pulling teeth with them to get it back-constant emails, staying they're waiting on the last gas bill, they have to do a walk through (which, as per the lease, is supposed to be done within 48 hours of us leaving but was not done until weeks after we left and emails of us asking where our deposit was), it'll be sent out within the next week. Now they are saying that the deposit is going to deduct a gas bill, yet we paid the last gas bill and the check was cashed on 12/16/16- one of the many reasons they told us we weren't getting our deposit back yet was because they were waiting on that final gas bill that was eventually deposited on 12/16/16. While we were living there, our washer broke. We were told the part would be in within 5-7 business days. 5 weeks later, and too many emails to count, the washer is finally fixed. No prorate because we couldn't use our washer nor our dryer, which we paid significantly more in rent to have- not even an apology. In emails, there is no hello, no goodbye, half the time there isn't even correct grammar or punctuation; just sloppy. Dawnette, Steve W., and Steve G. are the three that my roommate and I had to deal with throughout our experience there and they were all cold, unprofessional, and so unhelpful. I would steer anyone clear of any building that these guys manage. It was hell living there.