I can't say more positive things about this place. Eric (the mechanic/owner) is a fantastic resource--honest, hardworking, delivers on time and on budget. I've dealt with many mechanics over the years before finding HTS--now I head straight here when I need anything car-related. A few things I really value:1. He will tell you what needs to be done immediately, what can wait a few months, and what things you'll need to think about 6+ months out.2. He'll tell you how you can knock a few dollars off and give you an honest recommendation--sometimes used parts save you money (and he'll source them for you and get them delivered), sometimes it's only a little more expensive to just buy new. He'll tell you his recommendation and then let you decide.3. I call and he'll get me in as soon as possible, usually the next day.4. After I drop my car off, he'll call/text (whatever works for me that day) and tell me what's happening and how much it's going to cost. Then I authorize the work and he makes it happen.5. Whenever I'm considering buying a car, I always take it to Eric and have him check it out first. He'll do a thorough inspection for a great price and help make sure that you're getting a good deal (or let you know if someone's done shoddy work that will only end up costing you money in the long run).Seriously, this place has diagnosed problems that other people gave me GIGANTIC quotes for because they really don't know what's wrong. HTS has saved me thousands of dollars and keeps my cars running smooth. I live in Lafayette/Boulder and it's worth the trip down to HTS.
i have been taking my car to these guys for about a year and a half, and in that time, Dave and his guys have been incredibly helpful and efficient in the repairing of my car. i drive a volkswagon jetta and like to hit pot holes.. they did the job for $600 less than the offer i received from another mechanic, re-diagnosed the car and found a couple more different problems, (still 600 dollars less) and they worked around MY schedule to make it happen, with follow ups. Also, In this time he opted not to sell me tires because i could get them cheaper elsewhere, has lifted my car up a FEW times and not charged me a cent, had a pair of bolts go missing from some work i had done on my sway bar from them, HE bit the cost of the bolts and installed them for free.. WHAT! Little white kid walking into a mechanic shop with a busted car, think about it.. Awesome customer service, prices, and conversation. TAKE YOUR CAR TO THESE GUYS
I called Double Check the other day because my coolant hose exploded and I needed a tow downtown. The owner, Dave, said he would be out in 30-40 minutes and made it there on time. Most towing companies quote 60 minutes plus, so that was a pleasant surprise.Dave quickly loaded up my car and let me ride down to the auto shop with him. He let me go inside and start my order while he unloaded my car, and was helpful throughout. Once we were settled up, he was thoughtful enough to mention that I could turn in my receipt to my insurance company for reimbursement. I was so distracted by the frustration of car trouble that I would have completely spaced it.Overall, Dave is great at what he does and very thoughtful. Calling Double Check Towing made an otherwise frustrating situation a little more bearable. Stop reading this and make the call!
05/08/2015Automotive Transmission Engineering Corp.
Transmission work is painful. I had it done on two other cars at other businesses and was not totally happy with the cost or the service, not to mention that the work turned out to be quite inadequate. So, this time, I went to several other transmission shops trying to size up the given business and found a gem with owner Don Ramer and Automotive Transmission Engineering Corp. Don really wants people to understand where the problems are with their transmissions. He will take whatever time one needs to understand the problems and to otherwise build trust. In general, the people working at this shop take pride in what they are doing and the attention shows. Prices are quite competitive and I doubt that there is transmission shop in the metro area that can offer better value, service, or professionalism.
Ken ... everyone ... at Community Auto Repair are rarities in the business world! Any business, whether it be small or large, could take lessons from them on GREAT personal service! Not only do Ken and all of the mechanics working with him know what they are doing, they do it in a timely manner and more than efficiently! Ken does not charge INSANE prices for parts or labor and I always leave Community Auto Repair knowing that I am driving off in a safe and reliable vehicle. Alex does an amazing job of interacting with people, explaining concerns, what they think should be done, and at what cost. I have NEVER had a bad experience with them and HIGHLY recommend them to anyone looking for someone they can trust and will always return to. I cannot thank them enough for ALL that they do!! :)