05/19/2015:It has been awhile since I have been here and things have not changed. Placing my order was easy and accurate this time... but my issues are being charged 28 cents for a large drink and receipt is illegible. First, the menu clearly states "ANY SIZE DRINK $1" on the lower left. So why am I getting charged 28 cents? Secondly, the receipt is extremely illegible. When I asked them to re-print the receipt, they stated the Drive through printer can't print a clearer one. I asked if he can use a different printer and he informed me no. I can see several other printers in there. Heck, there are at least 3 other printers for over the counter orders. Because the receipt is illegible, I was not reimbursed for my meal from my company.11/26/2013:This location needs a new Manager. I pulled up to the Drive through and ordered the 20 piece Nugget meal for $9.99. The Cashier was extremely confused and had to ask several times what drinks I wanted. Once she "thought" the order was right, she had to delete the whole order. She entered 20 Nuggets for $4.99 instead of the meal for $9.99. By this time I am frustrated as I have repeated my order several times and now again. Once she got it corrected she did apologize at the payment window. However, because of her lack of knowledge, this caused a chain reaction and was told to wait a few minutes at the second windows because the Fries were not ready. Now because the cashier error, food prep lack of attention, I received 1 small bag of fries instead of 2 Medium fries. It should not be my responsibility to repeat myself several times when ordering nor should I have to double check the associates work to ensure I am getting what I paid for. It wasn't until I was home is when I realized my order was wrong. Due to cashier lack of knowledge, fries not ready and lack of double checking I receive what I paid for is a reflection of how poorly management runs the facility. I am currently waiting back from them as I should not be held responsible for the management lack of skills to run the business correctly.
Food at all McDonald's is pretty much the same, so I won't address that. Generally this store is clean as things go, and the people here friendly enough -- sometimes exceptionally so. But what I despise about the place is their semi-regular practice of bait & switch pricing. If you buy anything here, always compare what the menu says you'll be paying -- remembering to factor in tax -- against what they actually charge you. It's hard to feel very good about any store where you stand in line, place an order, and are then presented with a price 15 or 20 percent higher than what's quoted on the menu. Some might think this a matter of maintaining up-to-date signage, others one of periodic revenue padding. Either way, it is deliberate lying which promotes distrust. No customer should ever be charged differently from posted prices. Once or twice, might be mistakes or logistics problems -- Three times or more over several years, it begins to look like a deceptive operational policy.The first time I noticed the problem, it took them four or five weeks to update their menus to match the register price. The second time it happened, I didn't go here for a couple of years. Happening yet again, I'll just write them off as a place to ever visit. I have no inflated expectations about fast food establishments; but as someone who values honesty and mutual respect between businesses and customers, I do have a basic expectation of non-deception from any place I do business with.