Edgewater Towing & Recovery
2033 S Ridgewood Ave, Edgewater, FL, 32141
1.Richard's Of Deland
111 Old Daytona Rd
Expert Car Care - Orange City / Deltona
2123 Saxon Blvd, Deltona, FL, 32725
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I called to get a quote for a tow and I had given them the milage locations and everything and lady on the phone began with rude behavior and comments not professional at all.
Worst customer service I have ever had. Dispatcher on the line was very rude and was just downright nasty when I inquired about my fiance's car. She acted as if I was the one trying to steal the vehicle. Acted like she didn't have the time of day to answer my questions and was repeatedly nasty. She focused more on the verbiage I used to refer to my fiance then she did on answering my questions. If she was a tad bit nicer the conversation would have went a lot differently.
This is not there number anymore
Had the wrong address and got lost on the way to us, unskilled, unprofessional, asked my husband to climb up on his truck to get keys in and out of vehicle, took wrong turns and the long way to the shop we were towing to, cash only and didn't tell us until after he towed the vehicle, took 2.5 hours to load and tow a truck 6.5 miles tried to charge us for 17 miles, threatened to impound vehicle, rude to customer, dragged our rear bumper and hitch 4 feet through the dirt and sand. This is a one man show with a huge chip on his shoulder and no customer service skills. I strongly recommend you call someone else.