1.American Society Prevention of Cruelty to Animals - ASPCAServing the Dayton, OH area
Social Service OrganizationsCommunity OrganizationsHumane Societies
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Our family adopted a rabbit from HSGD about 2 weeks ago. The pre-adoption process was great and we were really feeling good about adopting from here. Unfortunately, once we got to the actual adoption meeting with the meet and greet, we were not impressed. I asked the adoption coordinator and the foster mom several times, "when was the last time the bunny saw the vet?" and "when was her last annual exam?". The foster mom had no idea and the adoption coordinator just kept telling me that I needed to take her to a vet....well duh! Sadly the humane society had no idea when the last time a 3 year old bunny that they have had since birth was seen by a vet! She also had no idea when her teeth were last checked (she just kept saying they didn't need it). That was just sad! She also proceeded to tell me that I needed to make sure she has kitty flea and tick medicine (and when she mentioned it to the foster mom....she replied that she has never done that and didn't know about it). Seriously.... how can the humane society not require their animals under the care of foster parents to follow all medical needs? I do not blame the foster mom at all and I think she was great and probably simply had a rabbit dumped on her with no help or guidance from the humane society. I have had rabbits before (which they knew, but the adoption coordinator continued to talk to me and my husband like we were idiots and first time bunny owners). The saddest thing of all is the fact that after two weeks, no person from the the HSGD has contacted us to check on the rabbit. If they truly cared, they would be calling new owners to check in. I guess they must not care that much.....so disappointing. I could have had the same treatment of lack of concern for the animal and not able to produce medical records from a bunny off of Craigslist. Next time I adopt, I will go to another shelter.
I honestly cant believe the reviews that have been posted. This doctor and his employees have always treated my family and i with absolute respect. My cats hind legs had just out of no where stopped working on her, she could not walk at all. The next day i was able to make an appointment with them. There was not a long wait and with some tests he determined she had heart disease. He has prescribed her with medications and has even given them to us for free, he gave us food for free, at the drop of a dime the receptionist sent a prescription for my cats food after i ran out of what they gave me. The best part is my baby is 1000% better!! She would not have eaten if it werent for the food and the syringes they gave me to feed her with, she was too weak to chew. She would not have gotten better if it wasnt for the medicine and the EXPERTISE this vet has that probably saved my cats life and continues to keep her going. She is walking and even jumping and running a little, not bad for an 18 year old cat with heart disease!!! I am forever grateful for this vet clinic and the proffesionals that work here that saved my kitty. And if you cant hear him ask him to speak up, it's really not that hard.
Almost everyone was very helpful, knowledgeable, and very nice. However, I do not believe that their vet (at least one of them) is qualified. I adopted a dog that had not had his shots, immunizations, or neuter, so I had all of those things done with a vet I had never used. That vet had no problem with any of these things and said he was amazing. I then took him to Sicsa so he could be adopted by a good family and he passed the behavior test and the staff really liked him. However, the vet there said he tried to bite her when she was trying to get a blood sample and this disqualified him for admission into the program. I have to say, that is impossible. He has never even hinted at biting anyone, and the other vet had no problem. My advice is that if you run a good shelter like this one, you should have a staffed vet that has the ability to work with animals. What gained them 5 stars, is that the staff cared so much that they helped me find another shelter elsewhere for him, which was above and beyond and showed that they really do care about animals.
Five stars! Dr. Sven Anstadt has helped me out twice on the spur of the moment. The first time I came in with an emergency, which the vet up the street would not help me with because he stated he was closing at that time. Dr. Anstadt was also ready to close, but he stayed open to help my dog, which was choking and foaming at the mouth. He and his staff spent a good half hour with her until she recovered enough to go home, and they were very kind and gracious about staying open late. Another time, I needed a can of prescription dog food, and the vet up the street would not sell it to me even though he had it in stock. I again tried Dr. Anstadt's office. Although he did not have it in stock, he offered to sell me an alternative that had some additional benefits to it, so I was very grateful. Dr. Anstadt is very knowledgeable and has a wealth of tips to help pet owners nip problems in the bud and correct behaviors that undermine a pet's health. I appreciated his willingness and that of his staff to help.
Doctors Middlebrooks and Lloyd are the two nicest people you ever want to meet. They really listen to what you have to say about your pet and explain everything to you in terms you understand, but they don't talk down to you. The whole staff there are wonderful, caring and informative. They all understand that when you bring in your pet sick, you are very worried and they are compassionate to your needs. And when the time comes for your beloved pet to cross the rainbow bridge, I couldn't find better people to help you with that terrible task.If you are waiting on results of a test, you get a call from the Doctor, so that if there are questions they have answers.They even call to check up on how your pet is doing, who does that anymore. You never feel like a number you are a part of the family.It is one of the top animals hospitals with the best service and professionalism.I rate them A+++
I loved adopting from SICSA! The staff was so helpful and kind, and it is obvious the animals are well cared for. The facility was very clean and there are so many programs that can help you (and children) to be better pet owners. I also like the fact that they take animals to pet events, and bring them into different environments. Had it not been for this kind of "Thinking Outside the Box"-- I wouldn't have found my pup. I actually saw him twice in the shelter, barking loudly & acting a fool... but he was an entirely different dog outside of the shelter, and has remained so. SICSA also does a lot of online updates and media, which helps spread the word throughout the community. Thanks to all the staff for helping me find my little guy. I just wish I could adopt them all!
So, Huber Heights Animal Hospital is not the fanciest vet in town But I can assure you it is the best. I wouldn't trust anyone else with my pet's. We normally see Dr. Hinde (THE BEST), but over the years, we have seen all of the doctor's at one time or another & they are all fantastic! Kind, thorough, competent & patient with our many questions. The support staff is also wonderful! Very friendly, very compassionate & very good at what they do! If you are looking for nothing but the best healthcare for your pet, this is definitely the place to go! Thanks Huber Heights Animal Hospital, for loving our pets as we do! (Special thanks to Dr. Hinde, Danni, Jamie, Carrie, Sherrie & Melissa for being so awesome at what you do!!)
I have two Prairie Dogs, and when the time arised for a vet check it wasn't just a check up, it was an EMERGENCY!!! I found multiple Vets in the phone book that stated they dealt with exptic pets but when it came down to it, Northgate was the only place that came through in the Emergency! !! Not only were they wonderful with my sweet Baby girl Prairie Dog, but the Doctor eased my mind by sharing the knowledge he had about my pets species. He had actually studied Prairie Dogs in his fellowship and was so empathetic of my fear in my eemergency and eased my fear and fixed my baby!!!Thank you Northgate Animal Clinic!!
It's all in the family. Not only do they make you feel like family, but they are, Father, Daughter, Son. And what a wonderful family of knowledgable Vets they are, they will put their heads together to make sure you pet gets the best care. And I don't know any clinic that does more charity work than they do. If they think an animal can be saved, they will do their very best to bring the pet back to life. But if your pet's time is up, sometimes they will cry right with you and that is true love of animals and your work. They all are tops in my book.
I have used Huber Heights Animal Hospital for many years now. My parents and I used them when I was a child growing up. So all in all I have used them on and off since 1984. They are a wonderful group and I will go no where else. I have had to have 2 cats put down in my life and with one I was able to sit with him and say goodbye the other one my dad took on his own cause it was so soon after the first that my mom and I couldn't handle it. They have always been very nice to us and always know us when we come in and play with out animals as well.