Our family adopted a rabbit from HSGD about 2 weeks ago. The pre-adoption process was great and we were really feeling good about adopting from here. Unfortunately, once we got to the actual adoption meeting with the meet and greet, we were not impressed. I asked the adoption coordinator and the foster mom several times, "when was the last time the bunny saw the vet?" and "when was her last annual exam?". The foster mom had no idea and the adoption coordinator just kept telling me that I needed to take her to a vet....well duh! Sadly the humane society had no idea when the last time a 3 year old bunny that they have had since birth was seen by a vet! She also had no idea when her teeth were last checked (she just kept saying they didn't need it). That was just sad! She also proceeded to tell me that I needed to make sure she has kitty flea and tick medicine (and when she mentioned it to the foster mom....she replied that she has never done that and didn't know about it). Seriously.... how can the humane society not require their animals under the care of foster parents to follow all medical needs? I do not blame the foster mom at all and I think she was great and probably simply had a rabbit dumped on her with no help or guidance from the humane society. I have had rabbits before (which they knew, but the adoption coordinator continued to talk to me and my husband like we were idiots and first time bunny owners). The saddest thing of all is the fact that after two weeks, no person from the the HSGD has contacted us to check on the rabbit. If they truly cared, they would be calling new owners to check in. I guess they must not care that much.....so disappointing. I could have had the same treatment of lack of concern for the animal and not able to produce medical records from a bunny off of Craigslist. Next time I adopt, I will go to another shelter.
03/18/2015Sicsa Animal Adoption Center
Almost everyone was very helpful, knowledgeable, and very nice. However, I do not believe that their vet (at least one of them) is qualified. I adopted a dog that had not had his shots, immunizations, or neuter, so I had all of those things done with a vet I had never used. That vet had no problem with any of these things and said he was amazing. I then took him to Sicsa so he could be adopted by a good family and he passed the behavior test and the staff really liked him. However, the vet there said he tried to bite her when she was trying to get a blood sample and this disqualified him for admission into the program. I have to say, that is impossible. He has never even hinted at biting anyone, and the other vet had no problem. My advice is that if you run a good shelter like this one, you should have a staffed vet that has the ability to work with animals. What gained them 5 stars, is that the staff cared so much that they helped me find another shelter elsewhere for him, which was above and beyond and showed that they really do care about animals.
12/08/2015Sicsa Animal Adoption Center
I loved adopting from SICSA! The staff was so helpful and kind, and it is obvious the animals are well cared for. The facility was very clean and there are so many programs that can help you (and children) to be better pet owners. I also like the fact that they take animals to pet events, and bring them into different environments. Had it not been for this kind of "Thinking Outside the Box"-- I wouldn't have found my pup. I actually saw him twice in the shelter, barking loudly & acting a fool... but he was an entirely different dog outside of the shelter, and has remained so. SICSA also does a lot of online updates and media, which helps spread the word throughout the community. Thanks to all the staff for helping me find my little guy. I just wish I could adopt them all!