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09/23/2012
By: menamiller
Best Buy
I used to think that Best buy stank, if you had to contact them about an issue by phone, they would put you on hold forever, and maybe even hang up. I think the store in Davenport, IA is under new management, because they done a complete 360, as far as customer service. they are friendly and helpful, they have a reward zone card, that registers your purchase, and earns points. I bought a Samsung Galaxy tab 2.I have just started having battery problems,so I called Best buy and they are willing to exchange for a new tablet, even though I have no idea where my receipt is (the garbage is my guess)I have had very positive experiences with the store for the last year or so, and at this time, I will not buy electronics anywhere else.truly love that store!

Just a moment...