Venetian Nail Spa in Dallas, TX with Reviews - YP.com

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07/25/2013
By: jsmith200014
Pro Nail Spa
My rating is about 1/2 a star higher than my recent experience at this establishment. To be fair, the redeeming qualities of this place are worth noting and for that, I rounded my rating up versus down.I've never felt compelled to write a Yelp review but as I walked out of this place I knew I had to. I headed in there the other night for a pedi. I  was greeted and asked to pick a color as a technician started running water for the foot bath.(Color selection: Meh. Basic but not tragic. I found what I needed but this isn't one of those places that has an endless OPI selection. No Essie. I'd say 1/2 OPI, 1/2 generic salon brand.)THE GOOD:-convenient, clean location-offered a beverage upon sitting down-.good finished product - My toes look pretty.So why 2.5 stars??The pushy and abrasive boss/manager who is running the place. The TVs are all muted so all you can hear is this woman's voice throughout the salon. When I first heard her persistently trying to up-sell a customer on the paraffin wax upgrades, I thought it was a bit obnoxious but gave her a pass.. A girl's gotta eat, right? When she loudly approached my technician griping something in their native tongue, I surmised that maybe he was doing something wrong and she was simply correcting his technique. But then things started getting WEIRD.. Paraffin wax lady got up to pay. Handed boss/manager a credit card. Bad move.Boss/manager launches into a whole spiel about how they prefer cash -that it costs them $  every time they swipe a card- and if  she recalled, she DID inform the lady when she called to schedule her appt that ThEY PREFER CASH and to please prepare for that.  The lady apologizes, says she didn't have time to go to ATM  but can tip in cash.I'm thinking WTF?!! I'm appalled at how this woman is being treated ESPECIALLY after offering to tip out in cash. Plus, I planned on paying THE SAME WAY. Given the dozens of nail services I've had over the years,  90% have been paid for the same way - service on card, tip in cash.  NEVER had a problem doing this. When sh*t starts to get stressful while my feet are being rubbed, I have a problem with that. When boss/manager finished the checkout, she proceeded to replace the technician who had been working on my feet. She tried to sell me on a mani.What about eyebrows? I'm really good at waxing, I do legs, upper lip, and body waxing if you're interested, we can head to the back after I finish painting your toes. For the love of God, I'm in the home stretch of my pedi and just want to finish catching up on emails the way I had been for the last 15 minutes. ENOUGH with the hard sell. By the time I made it to the drying station, I set my purse down beside a sign that said "Our technicians prefer to be paid in CASH. Thank you" It was time for me to pay. Oh boy, this should be fun.As I handed her my card, I received the same icy spiel about the evil credit card companies. I took my card back and handed her the cash tip.**This review has become longer than I intended so I will spare you the uncomfortable details of the personal questions boss/manager asked me in an awkward attempt to make small talk. I believe in being polite but sometimes I just want to check my emails in peace and appreciate when the technician can pick up on basic social cues and let the conversation rest.Bottom line: Credit card processing fees are simply the price of doing business. (I say this as a small business owner who has experience paying these fees.) Pedicures should be relaxing, not riddled with stress. I don't expect to be treated like the Queen of England but there is a modicum of customer service that I do expect. With a nail salon on every corner, I will NOT be returning to this place nor would I recommend it to anyone else.  
12/30/2013
By: Jen N.
Renew Beauty Med Spa & Salon
I've wrote a wonderful review for this location before... HOWEVER, today was a huge disappointment with the manager, Luis, she was so impolite...As the new receptionist was helping me out (she was having trouble) the manager, Luis, interrupted us by saying "I'm the mangager." not "How is everything going? Is there something I can help you with" Just stating the fact she was a manager to me. She didn't even ask me any questions she simply was trying to get me out the door, not knowing I hadn't set up my next appointment or answering my question about my groupon. She talked down to the receptionist and told her she was basically doing everything wrong right in front of me, a customer. I felt bad for the new girl. Then she stated "Oh so you're scheduling for an appointment six weeks out." again a statement not a question. I responded by saying "Oh, 8 weeks" and Luis replied "It's 6 weeks." with this look as if I did not know anything. I explained to her that the technician told me 8. Her response was "It's 6 weeks, I'm the manager." By this time I was quite aware that she was the manager and it ticked me off that she kept repeating it as if it explained anything. Simply say oh she probably said it by mistake or something. I mean come on the tech even wrote 8 weeks on my file, I saw it. All in all, when I finally had a chance to talk to her about my previous groupon that I did not complete. She blew me off by telling me she had a thousand things to do and simply did not have the time to talk to me. That she will call me back when she gets a chance to look at the file. I was shocked. What kind of customer service is this especially coming from a manager. I had a few positive experience with Luis before. She was nice and polite before. Despite any hectic situation or problems you have, as a manager you should be able to handle any situation with a customer with professional manners. I will not be returning to this location due to this experience. Like people always say, the negative experience always out weighs the positive experience...Again the techs here are awesome! Whitney and Christina are great but the manager truly needs a wake up call on how she treats her employees and any customer....
04/03/2013
By: christophernolan
Planet Beach
I became a member of this spa back in January and I have had nothing but wonderful experiences, I have met all of the consultants and the manager Billy because I go there very often and they are always extremely nice. I am always offered a robe and water and asked if I am enjoying the services and seeing results. Right now I am only using their Weight Loss/Skincare Services but I plan on upgrading soon so I can use their tanning services, I will review those once I have tried them but until then let me tell you about my 2 favorite treatments! ;)These treatments improve the tone and texture of skin, get rid of cellulite, speed up your metabolism, and help increase the number of calories that you burn. They are both capsule machines that you lay in and they both have LED Red Light Therapy options to help firm and tone skin and treat cellulite. Both machines give you a vibration massage which stimulates circulation, you will burn calories during the treatments but also after because they speed up your metabolism. The Slim Capsule burns the most calories and it actually gives me the same feeling that I get after doing a 30 min hardcore cardio workout.Hydro-Derma Fusion still burns tons of calories but is more focused on skincare benefits. The treatment combines heat with vitamin-infused steam to not only burn calories but also infuse skin with pharmaceutical grade botanicals, minerals and vitamins. Just a few of the ingredients: (Caffeine, Co-Enzyme Q10, Green Tea Extract, Algae Extract, Collagen & Elastin, Hyaluronic Acid, Dead Sea Mineral Salts) All of these ingredients are used in most slimming/anti-cellulite treatments sold at Sephora/Department Stores. So you are burning calories, hydrating your skin AND getting a pharmaceutical grade firming/slimming/anti-cellulite treatment while you lay down and get a massage for 20-30 minutes. If you are serious about your fitness and skincare routine Planet Beach is the perfect add-on to accelerate and enhance your results, TRUST ME - you will see results.
04/14/2013
By: 36insurance
Renew Beauty Med Spa & Salon
I have been a client of Renew Spa for five years. The people who provide the services are awesome, the equipment is the best in the business and the products used are top of the line.Whitney has always been my esthetician for my facials and laser hair removal needs. She is always professional, caring and knowledgeable about all her services. I look forward to seeing her again and enjoying my facial. She is terrific!Treena and Amber take great care to give me the best manicure and pedicure ever. They have a wonderful attitude and they are fun to talk with while they are working their butts off. I highly recommend both of them. Try the Shellac manicure. It doesn’t chip for two weeks on me and I can wear any color I want.Monica does my hair and she has a real gift for choosing the right color for my hair and she goes above and beyond to satisfy me. You can tell she loves what she does and going the extra mile for her client.
04/20/2013
By: krystyn.james.9
Lash RX
Firstly, I need to say I've never worn eyelash extension and I was incredibly nervous about the whole process. So when I started calling lash studios I had more than a couple questions lol! Xena was the only person I spoke with that took the time to explain the process and the difference in eye lashes. She also managed to squeeze my sister and I in for same day appts! While my sister was having hers installed, Xena brought me into the massage room, gave me a COMPLIMENTARY facial and hand scrub which left my skin glowing! Natalie, the eye lash tech, is absolutely amazing, she's sweet as pie and will put you to sleep! She doesn't count lashes! She will keep adding until they are as full and dramatic as you desire:) And they offer wine lol!They're located downtown and parking can be a madhouse so try to give yourself a few extra mins. But other than that, I'm completely smitten with this studio and the ppl that work there!
12/27/2011
By: justinflow
Renew Beauty Med Spa & Salon
LivingSocial.com did save my body from turning into big chunk of cellulite. I tried everything from working out to running, even went far as not eating for many days. Nothing helped. My girlfriend suggest that I try VelaShape to reduce the amount of cellulite. She did it before at some spa and after a couple of months, she looked better than ever. The only problem was, It costs a lot of money but I didn't have as much money as her. So I turned to deal of the days sites like Living Social. It's quite famous here in States. I bough a voucher for a couple of VelaShape sessions at Renew Beauty Med Spa in Dallas. Today was my first treatment with Cindy and I have to tell you that I liked it very much. I don't see the results right now but it is still too early to tell. Tomorrow is my second appointment. So far, I like how she handles the machine. I did not feel pain, only mild discomfort. Stay tuned for more...
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04/09/2016
By: Anastasia M.
Deluxe Nail & Spa
I've never really had a problem with this salon until yesterday. I had a male tech named Andy. I asked him if he could do my nails a certain way and I showed him a picture of how I wanted them. He did not say one word and looked unpleased with my request. He rushed the whole time and did not do my nails how I requested. Another thing that really bothered me was the fact he cut the side of my thumb with the nail-filer because of how hard he was filing my nail that it cut my skin. He hurt me a couple of times with the drill until I pulled back my hand because of the pain then he was careful. He was rushing so much that he put cuticle oil on my hands and nails then ran a hot rag over them and my nails got jacked up because they weren't dry and ready. So he had to do the last clear coat over on both my hands. And then charged me $45 last time I'll be going there. My thumb is stil in pain of how raw it is.
12/26/2011
By: audreyblammy
Renew Beauty Med Spa & Salon
My experience with Renew Beauty Med Spa was a good one. I heard from friends and a lot of people online were really blaming them for poor service and ripping customers off. But I wanted to try it for myself to see what all the buzz was about. I purchased a cheap deal that offered one session of teeth whitening with Brenda. I live close to Dallas because the spa was there so the drive was pretty fast there. The whole procedure from star to finish took about an hour plus or minus a few minutes. It was rather painless. I am sensitive to pain but surprisingly was fully relaxed throughout the whole thing. My teeth felt very white after it. Brenda also gave me a free samples to take home which included a teeth whitening pen.
12/28/2011
By: ciavelicia
Renew Beauty Med Spa & Salon
I have been going to Renew Beauty Med Spa for many months now, all thanks to LivingSocial and a great deals it has. It all began after my husband purchased a one session Photofacial. It was a gift for my birthday. I had an amazing time there. Even though my appointment was late because the nurse was finishing off with another client, the staff there took care of me. They asked me if I needed anything and gave me a cup of coffee. After the procedure, My face felt much better than before. Smooth and silky. I asked my husband how much was the deal, he told me it was very cheap compared to other spas. I  am their loyal customer. Ask for Jessica at the front desk if you are interested.
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05/16/2015
By: Renee S.
Deluxe Nail & Spa
I have never written a bad review ever but just wanted to let you know went for a mani pedi and eyebrow wax. I thought the mani per was mediocre at best. But the eyebrow wax was awful. I had to go back in for her to clean up under the brows after seeing it in the light. There is no extra light in the room for her to see. I came home and still had to clean up underneath and pencil in on top where she took a chunk out of the middle. Now I have to wait for it to grow back. I will say the place is clean and decorated nice. But the work that they did was over priced and shoddy. Just saying, and I repeat don't get your eyebrows waxed there

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