06/27/2017Apollo Retail Specialists
UPDATE: After writing this review, I was contacted by the company, who issued a refund and an apology. They sent the right set of guys the second time around, and everything was done before lunch. I very much appreciate a company who can set things right, so promptly!Original review: I purchased some office furniture from Bush Furniture, who recommended that I hire these people to assemble the furniture, which I did. I specified it needed to happen in one afternoon and of course paid for that service. On the day in question (June 23, 2017), they sent ONE man, who was obviously unable to lift or assemble the very heavy equipment. Today, Monday June 26, my office has been shut down for an additional day, while 2 men try to assemble the furniture. It's absolutely disgraceful. I can't afford to have my office shut down for in essence, FOUR days (Friday, then I couldn't work over the weekend, and now all day Monday!!!). Next time I need furniture assembled, I will hire ANYONE but this outfit. They haven't been accommodating or understanding in the least.
These people are incredibly, brazenly rude. I called them to explain a glitch on their website and because they don't speak good English, they hung up on me several times. So I wrote them an email explaining the glitch with screen shots.I called back much later, hoping to get an English speaking person to confirm they had received my email and they yelled at me saying " I don't need it, ok!" and again " I don't need it, ok!" and hung up. I have just read the reviews where these people apparently don't ship you what you order and substitute unwanted items...it appears that this business can absolutely not be trusted! Take your business anywhere but here.
They offer series brands cell phone parts like iPhone Parts, PDA parts, Smart phone parts,the products are cheap and fine.I bought a Apple iPhone 7 Plus LCD and Digitizer Assembly with Frame Replacement - Black - Grade S+ few days ago,the shipping is very fast and when i repair it on my phone,it is grateful....
In July I purchased a pair of shoes to wear to a speaking engagement in California. I wore the shoes once and the second time, as I got dressed to attend a very special luncheon, the right shoe came apart! Upon returning I took the shoes back and the owner, reluctantly, allowed me to exchange stating that he would "do it this time" as if it were my fault for him selling shoddy products. On yesterday I returned to get a layaway out. I saw another suit that I liked and asked since they were the same price if I could exchange. The clerk said they usually don't. I said I understand the policy. She agreed to call the owner who said "I know her and she's tried to do this before. She knows our policy." Since I am ABLE to read I do know their policy. I guess I overstepped my bounds in that area of Dallas by simply inquiring. I am upset because it seems as if my integrity was questioned. I have NEVER attempted to exchange a layaway. Again, maybe customers in the area are not permitted to ask questions or favors. I will not return to this store and just as I have taken my out of town guests to that store who have made significant purchases, I will now inform them that if they wish to risk having their integrity questioned they can purchase products there.