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04/14/2015
By: Tristen H.
John Eagle Honda
Our experience with our salesperson at John Eagle Honda was great. She was friendly, and everything went smoothly for her part of the process. With that being said, we had a HORRIBLE experience in the finance department. We spent approximately 3 hours with the finance person who was clearly new. We spent over two hours with this man for him to put in our application, discuss warranties, and negotiate interest rates. During this time, we told him multiple times that we did not want any warranties on the vehicle. After our finance person made several trips to the manager’s office in which the interest rate kept changing, an assistant manager came into the office. The assistant manager then told us that instead of the interest rate in the 2s that we were told by our finance person, our interest rate would be in the high 3s. Despite the increase in our interest rate, our monthly payment had somehow decreased. When I asked the assistant manager to explain how this was possible, we were told that the only way we could get the interest rate in the 2s was if we purchased the warranty. Our finance person did not tell us that we had to buy the warranty if we wanted our interest rate in the 2s, and we had told him multiple times that we did not want any warranties. The assistant manager also stated regarding the interest rate and the purchase of the warranty, “we have to make money some way.” After all this, we agreed to pay the higher interest rate with no warranties. When we signed the paperwork, there were two additional warranties that they added on totaling approximately $200. At this point, it has now been 10 days since we purchased this vehicle, and our old vehicle is still not paid off. My husband has sent multiple emails regarding the payoff of the old vehicle, and nothing has been done to rectify the situation. The finance department at this dealership is INEPT and DECEPTIVE. If you will need to finance your vehicle, please find another dealership.
08/16/2014
By: Kyle Y.
Central Autohaus
I was in the market for a used car. I had looked everywhere!!! My wife actually found a vehicle @ this dealership as I was very tired of looking. I had been looking to replace by 2005 Saturn Vue due to it being totaled in an accident. I actually emailed to inquire about a 2005 Chevy Equinox that was very nicely priced and looked great. I received an email back from Moe within minutes. I also received a call back from Paul and another email back from Mark. I was impressed. I was able to print out the car fax and let Paul know I would be in Saturday morning to check out the car. My father in law and I arrived around 9:30 and were greeted promptly by Moe. Paul was pulling the car right around. I had forgotten my wallet so my wife sent a text to Paul of my DL and insurance card. We then took the car to Firestone to have it checked out...a few minor problems...just regular maintenance issues that I can take care of. We talked about price and settled on a fair price and we were gone. Paul and the staff are even provided me with a brand new battery as the one in the car was kind of week. Great car though!!! I advised I would be back on Monday as they requested to get the new battery installed. Great Staff!!! I did not tell them but my father in law is looking to come back to get one of the Hyundai Sonatas that are in their warehouse...another plus as all of their cars are kept inside. You never know....I may be back for another one too....thanks so much Moe, Paul, and Mark for the great service and professionalism!!!! Keep up the great work!!!!A very satisfied customer...Kyle
06/26/2014
By: Erik M.
DT MOBILE MECHANIC SERVICE
DT is basically awesome. I was travelling across the country from San Diego to Virginia and broke down in Dallas on the left side of the largest highway in rush hour traffic. I was in a bad spot and he knew it. It was a friday evening and he rushed over with a guy who had a flatbed trailer (Omar). Omar was such a cool dude as well and gave me a tow back to DT's house for a decent price. Once we got to DT's he immediately started working on my car and let me just hang around his house with some friends of his to pass the time. After an hour or two, DT had my car fixed and I was on the road again. Such a generous guy. He even stayed with me to test drive the car around for 30 minutes to make sure it wouldn't cut out again. He showed me how to get back to the highway and sent me on my way. A few days later I made it back to Virginia with no problems. DT is awesome, I honestly can not say enough about how genuine and helpful he is. He even called me the following morning while I was still on the road to make sure I didn't break down again, and then he called me again to make sure I made it back to Virginia. If I am ever in Dallas again I will most definitely stop in to say thanks again. If you are broke down and are reading these reviews, call DT and he will come help you. Tell him Erik with the BMW persuaded you to call him. By the way, the problem with my car was a clogged fuel line.
07/18/2012
By: erudite
Lakewood Automotive
I have the worst luck with car repairs and dreaded it when we broke down on the hwy Thanksgiving evening at 11pm. I knew it was serious and sure enough, we were facing a major overhaul and value repairs. Still, the kind people at Lakewood offered to work with us financially; to store the car at no charge until we could afford to pay them. They were so understanding and helpful.To my surprise, Lakewood called to say the damage wasn't nearly as bad and said it would only cost about half their original estimate. Thanks to their honesty, integrity and diligent work, we're able to have a Christmas this year. I'm so very grateful to the wonderful people at Lakewood Auto for all their efforts! *Update July 2012 - We've used Lakewood twice more and again have been very pleased. I'm on their email list as it's a good reminder about routine mntc + takes advantage of deals like $29 for AC svc which is a bargain! Note: There's criticism from ppl who think they've been cheated after getting a $150-200 price, then the actual repairs are way more. That initial price is for *computer diagnostics only* and ALL shops do this. If you get the car fixed, the diagnosis is included. But if not or you take it elsewhere, repair shops must charge for researching the car's engine trouble... how else could they afford those expensive automotive computers?
05/01/2013
By: l.widden
DT MOBILE MECHANIC SERVICE
Sunny CA to HOT TX ... I've(48) just moved to the DFW area from CA in Feb. 2013 the weather here COLD - VERY COLD at the time and I wasn't used to it being from CA. My job is about a 1 hour and 20 minutes to and from home and I decided to get a smaller 2006 car something used -$40.00 to fill up on gas.. (My 2012 SUV cost over $150 a week on gas). I heard how hot it gets in TEXAS and lets say DFW weather made a believer out of me. The used car needed some repairs ASAP and not knowing a good Auto Shop/Mechanic Service time was running out. A coworker told me about DT MOBILE MECHANIC SERVICES and that they will come to your job or home for repairs. BINGO that's all I needed to here so I call DT MOBILE MECHANIC SERVICE from work and 45 minutes later DT Owner showed up fixed my car A/C-checked the Battery-Radiator-Holes-added a Quart of Oil (on the house) within hour and half. I have to admit that Black on Business have given me the blues in the passed and yes, I was kind of nervous calling. But I must say this DT MOBILE MECHANIC made a believer out of me and I will call upon his services again. Also, DT told me about a few good places to go for some great SOUL FOOD something I've been trying to find for the last month or so. Great people in DFW- so for so good for now. .. Thank you DT MOBILE .. Mr. L. Widden
09/25/2013
By: Aiken B.
Freedom Powersports Dallas
My son and I attended the Winter 2005 boat show. We went to learn about PWCs and what model might best fit our needs. Although we had ridden several rented and friends' models, we wanted to make a wise purchase for our needs. We visited several vendors at the show that had the model we decided on and purchased it from Cory at Motion CycleSports. The other vendors either didn't know what they were talking about or sat their lazy butts in their chairs moaning about how long the boat show day was. Then we can across a class act: Cory. He answered all our questions and, trust me, we had a lot. We really had to decide between several manufacturers' pros and cons (styling, etc.) and we decided to go with a leader: Sea-Doo. Now we needed to decide on the model and Cory continued to provide unbiased answers that best fit our interests. We were not even worried about the price because Motion/Cory had no hidden agenda. Cory, with the backing of a great "working owner" Steve, was committed to getting us the best product at the best price. With no pressure to buy now from Cory and all the help he provided, I had to tell him thanks and let all the information soak in. It's certainly not a small purchase for me. Plus, I'm a guy that wants to sleep on things.
05/12/2014
By: Patty E.
Parks Auto Sales
EXCELLENT CUSTOMER SERVICE!!My husband and I have purchased five vehicles from Parks Auto Sales. After having visited other dealerships and being turned off by dishonest and untrustworthy sales persons, our visit to Parks Auto Sales was a breath of fresh air! I must say this dealership is top notch. WOW.... what an experience, this is not your ordinary dealership. These guys are not only helpful, but they aren't pushy when it comes to helping you choose your car. The first visit we just browsed their inventory, and we were greeted immediately by both Mr. Parks and his sons as soon as we arrived. When we were ready to make a purchase they were very helpful in making sure we could afford the vehicle. They also helped us with a very reasonable downpayment, and connected us with an insurance agent for affordable car insurance. Since they report to the credit bureau we have have both been able to re-build our credit just by making our car payments every week.They are a family owned business and they are all very polite, respectful and helpful. It's also very refreshing to hear KCBI 90.9 playing outside and inside everytime time we visit this dealership. I have no doubts that we will be visiting Parks Auto Sales again!
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11/10/2015
By: David S.
DriveTime Used Cars
Not sure why all the negative reviews. We (the wife and i) had a great experience from start to finish.Everyone we dealt with were both professional and knowledgeable. Our salesman Christopher walked us through all our options based on what we felt comfortable with as a down payment and monthly payment.Based on our income which is small as we are retired and on Social Security.(And without the highest credit score---i know this, it was never mentioned by them however) Chris was able to find both a vehicle we liked and with payments we could afford. Yes it took some time,and we had to wait while the vehicle was transported from another DriveTime. But the point is--we left with a very nice vehicle. Not to mention we drove to Garland from Wills Point and had no desire to come back the next day.Everyone we came in contact with was great. Thank you all--Christopher,Karl,Jamere,and Randell. On a side note--and more than likely not politically correct but Randell is not a he--but she is a very nice young lady.Again i have no idea why all the negative reviews---im an old Vietnam Vet,if your a vet,give them a try. If u aren't happy blame me. If i live long enough to pay this one off--i'll buy another from them.
08/02/2017
By: Samantha W.
Texas Drive Auto Dealer
Called and talked to Felipe. Went and test drove a few cars. Now REMEMBER, the majority of these cars are bought at Auction. At Auction, they are not allowed to test drive. They can start them, and visually check. NO PRESALE INSPECTION. Knowing that, I test drove a couple cars and decided on one I liked. Did NOT buy that day. Went and shopped around some more and returned several days later. Test drove car again. Got down under it, into it. Looked for leaks, damages etc. NOTHING. Bought car. Met Simon (owner). On my way home from Dallas to Carrollton the transmission started acting up. Apparently once it got up to temp it started lurching pretty badly. Called Simon. It was 5:30 on a Saturday and they close at 6. He had 5000.00 of my money. He told me to bring it back, he would wait.Upon my return, Simon met me in the parking lot. Was very apologetic. Had my money in his hand. He was TOTALLY PROFESSIONAL. Explained that sometimes they miss things. He offered my to look at other cars. HE EVEN OFFERED ME TO TAKE ONE HOME FOR SEVERAL DAYS to see if I like it, and if so, then buy it. This guy EARNED the right to get my business.
01/18/2012
By: tessa456
DT MOBILE MECHANIC SERVICE
My car stopped in Los Colinas, I had no one I knew down here so I tried to find a mobile mechanic and called several of them, but none of them showed up. So finally I called DT Mobile Mechanic Service.I was very apprehensive about calling DT because of the negative reviews I saw on this site. He came out and gave my car a complete diagnostic. he told me there was a wire disconnected from transmission and showed me several bent parts. he towed me into his place, and then took me to the transmission place to get my parts. He explained everything to me and I waited at his place, while he worked on my car. I asked him about the negative review and he explained to me that the person didn't want to take care of the real problem and wanted him to do a patch job and he refused to do the job and offered to return the service fee money. The customer told him to keep that bs and left angrily. My car is working perfectly and I would readily reccommend DT to anyone. Getting the real problem fixed is better than contionusly wasting money on patchwork and not taking care of the actual problem.
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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